At a Glance
- Tasks: Lead a fun team, ensuring exceptional customer service and training for success.
- Company: Join No.38 The Park, a top-rated townhouse hotel in Cheltenham.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at Young's Pubs.
- Other info: Celebrate your birthday off and enjoy summer and Christmas parties!
- Why this job: Kickstart your hospitality career with great training and progression opportunities.
- Qualifications: Motivated, experienced, and passionate about customer service and team management.
The predicted salary is between 25000 - 30000 £ per year.
Nestled in a leafy corner of Pittville lies No.38 The Park. Our Beautiful Town House Hotel is one of the best places to stay in and around Cheltenham and the Cotswolds. We are a fun team that loves to put our guests and great hospitality first. Amazing Bedrooms, beautiful food and an experience to remember are what we do best. Day off on your birthday, summer and Christmas parties are a must. Great training and loads of room for progression. Come and join the best hotel team in town.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Cheltenham employer: No.38 The Park
At No.38 The Park, we pride ourselves on being an exceptional employer in the heart of Cheltenham, offering a vibrant work culture that prioritises both guest satisfaction and employee development. With a strong focus on career progression, including pathways to General Manager roles, our team enjoys fantastic benefits such as free meals, generous holiday allowances, and exclusive discounts. Join us for a rewarding career in hospitality where your passion for service will be nurtured and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like No.38 The Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to No.38 The Park
Don't be shy about reaching out to No.38 The Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about No.38 The Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at No.38 The Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
