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- Tasks: Greet guests with charm and create memorable experiences in a stylish hotel.
- Company: Family-run boutique hotel that feels like home.
- Benefits: Competitive pay, extra holiday for your birthday, free meals, and discounts for family and friends.
- Other info: Enjoy a pantry full of snacks and a dynamic work environment.
- Why this job: Join a close-knit team and turn city breaks into cherished memories.
- Qualifications: People-person with warmth; hospitality experience is a plus.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Hello Bath is now recruiting for a Welcome Team Member at No. 15 Bath by GuestHouse on Great Pulteney Street. Think you can make guests feel as relaxed as a dip in the Roman Baths? Can you turn a weary traveller into a smiling guest faster than you can say “room with a view”? Here at No. 15 Bath by GuestHouse, we’re a small but stylish, family-run boutique hotel, and we’re looking for a Welcome Team Member who knows how to turn arrivals into warm, memorable beginnings, much like a good Jane Austen novel.
What you’ll be doing:
- Greeting travellers, spa-seekers, and history lovers with genuine charm.
- Checking in/out guests smoothly (no queuing stress, just calm waters).
- Offering local tips - whether it’s the best independent café, a hidden Georgian gem, or the prettiest walk along the Avon.
- Keeping the lobby as welcoming and elegant as the city itself.
What we’re looking for:
- A people-person with effortless warmth and a knack for conversation.
- Organised enough to juggle check-ins, emails, and questions like “which way to the Crescent?”
- Someone who can make guests feel part of Bath’s story, not just visitors passing through.
- Hospitality experience helps, but personality is what truly counts.
If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality and you’ve been looking for this kind of role for a while, guess what, we’ve been looking for you too!
What’s in it for you!
- Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
- Be part of a small, close-knit team where your ideas matter.
- Competitive pay, and plenty of guest-powered stories.
- An extra holiday day for your birthday.
- All breaks are paid.
- Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack!
- Plus, get a free meal on shift.
- You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
- The satisfaction of turning a city break into a cherished memory.
If you can say “welcome to Bath” with warmth, wit, and a touch of style, we’d love to meet you.
Welcome Team Member employer: No.15
Contact Detail:
No.15 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Team Member
✨Tip Number 1
Get to know the hotel and its vibe before your interview. Familiarise yourself with No. 15 Bath by GuestHouse, its history, and what makes it special. This way, you can show off your knowledge and passion for the place when you chat with the team.
✨Tip Number 2
Practice your warm greetings and friendly banter! Since the role is all about making guests feel at home, think of a few ways to make a great first impression. A genuine smile and a welcoming attitude can go a long way in showing you’re the perfect fit.
✨Tip Number 3
Prepare some local tips to share during your interview. Whether it’s the best café or a lovely walk along the Avon, having a few recommendations up your sleeve will demonstrate your enthusiasm for Bath and your ability to connect with guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s make your dream job a reality together!
We think you need these skills to ace Welcome Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some charm and warmth. Remember, we’re looking for someone who can make guests feel at home, so show us how you’d do that in your writing.
Tailor Your Application: Make sure to tailor your application to the role of Welcome Team Member. Highlight any relevant experience or skills that match what we’re looking for, like your knack for conversation or your organisational skills. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Concise: While we love a good story, keep your application concise and to the point. We appreciate clarity and brevity, so make sure every word counts. This will help us quickly see why you’d be a great fit for our stylish little hotel!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it lands right in our hands. Plus, it gives you a chance to explore more about us and what we stand for before you hit send!
How to prepare for a job interview at No.15
✨Show Your Warmth
As a Welcome Team Member, your charm is your superpower! Practice greeting friends or family with genuine warmth and enthusiasm. Think about how you can make someone feel instantly at ease, just like you would with a guest arriving at the hotel.
✨Know Bath Like the Back of Your Hand
Brush up on local hotspots and hidden gems in Bath. Be ready to share your favourite cafés, walks, and historical sites. This not only shows your knowledge but also your passion for the city, which will resonate with the interviewers.
✨Master the Art of Multitasking
The role involves juggling check-ins, emails, and guest queries. During the interview, demonstrate your organisational skills by sharing examples of how you've successfully managed multiple tasks in previous roles. This will show that you can handle the hustle and bustle of a busy hotel lobby.
✨Bring Your Personality
While hospitality experience is a plus, your personality is what truly counts. Be yourself during the interview! Share stories that highlight your ability to connect with people and create memorable experiences. Let your unique character shine through!