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- Tasks: Greet guests with charm, check them in/out, and share local tips.
- Company: Stylish, family-run boutique hotel in the heart of Bath.
- Benefits: Competitive pay, extra holiday for your birthday, free meals on shift.
- Other info: Join a close-knit team where your ideas truly matter.
- Why this job: Create memorable experiences for guests in a welcoming environment.
- Qualifications: People-person with great conversation skills; hospitality experience is a plus.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Hello Bath is now recruiting for a Welcome Team Member at No. 15 Bath by GuestHouse on Great Pulteney Street. Think you can make guests feel as relaxed as a dip in the Roman Baths? Can you turn a weary traveller into a smiling guest faster than you can say “room with a view”? Here at No. 15 Bath by GuestHouse, we’re a small but stylish, family-run boutique hotel, and we’re looking for a Welcome Team Member who knows how to turn arrivals into warm, memorable beginnings, much like a good Jane Austen novel.
What you’ll be doing:
- Greeting travellers, spa-seekers, and history lovers with genuine charm.
- Checking in/out guests smoothly (no queuing stress, just calm waters).
- Offering local tips - whether it’s the best independent café, a hidden Georgian gem, or the prettiest walk along the Avon.
- Keeping the lobby as welcoming and elegant as the city itself.
What we’re looking for:
- A people-person with effortless warmth and a knack for conversation.
- Organised enough to juggle check-ins, emails, and questions like “which way to the Crescent?”
- Someone who can make guests feel part of Bath’s story, not just visitors passing through.
- Hospitality experience helps, but personality is what truly counts.
If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality and you’ve been looking for this kind of role for a while, guess what, we’ve been looking for you too!
What’s in it for you!
- Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
- Be part of a small, close-knit team where your ideas matter.
- Competitive pay, and plenty of guest-powered stories.
- An extra holiday day for your birthday.
- All breaks are paid.
- Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack!
- Plus, get a free meal on shift.
- You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
The satisfaction of turning a city break into a cherished memory. If you can say “welcome to Bath” with warmth, wit, and a touch of style, we’d love to meet you.
Welcome Team Member in Bath employer: No.15 Reception
Contact Detail:
No.15 Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Team Member in Bath
✨Tip Number 1
Get to know the hotel and its vibe before your interview. Familiarise yourself with No. 15 Bath by GuestHouse, its unique offerings, and the local area. This way, you can chat about how you’d make guests feel at home, just like a good friend would.
✨Tip Number 2
Practice your warm welcome! Think about how you’d greet a guest arriving at the hotel. A friendly smile and genuine enthusiasm can go a long way in making a memorable first impression. We want to see that effortless charm in action!
✨Tip Number 3
Show off your local knowledge! Brush up on the best cafés, hidden gems, and lovely walks around Bath. Being able to share these tips will not only impress us but also show that you’re ready to help guests create their own stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen on joining our close-knit team at No. 15 Bath by GuestHouse!
We think you need these skills to ace Welcome Team Member in Bath
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warmth and charm. Remember, it’s all about making connections, just like you would with our guests.
Tailor Your Application: Make sure to customise your application for the Welcome Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your knack for conversation or your love for Bath. This shows us you’re genuinely interested!
Keep It Concise: While we love a good story, keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team. Less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our family-run hotel!
How to prepare for a job interview at No.15 Reception
✨Know Your Bath
Familiarise yourself with Bath's local attractions, cafes, and hidden gems. Being able to share personal recommendations will show your genuine interest in the city and help you connect with guests during the interview.
✨Showcase Your People Skills
Prepare examples of how you've made others feel welcome in previous roles. Whether it’s a funny story or a heartfelt moment, demonstrating your warmth and ability to engage in conversation will resonate well with the interviewers.
✨Practice Calmness Under Pressure
Think about scenarios where you had to juggle multiple tasks, like checking in guests while answering questions. Practising how you would handle these situations can help you convey your organisational skills and calm demeanour during the interview.
✨Embrace the Boutique Vibe
Understand the unique charm of a family-run boutique hotel compared to larger chains. Be ready to discuss how you can contribute to creating a warm, intimate atmosphere that makes guests feel at home, just like No. 15 Bath by GuestHouse aims to do.