At a Glance
- Tasks: Coordinate Gynaecology waiting lists and patient pathways while providing top-notch administrative support.
- Company: Join the Norfolk and Norwich University Hospital, a leading NHS trust with a collaborative culture.
- Benefits: Enjoy flexible hours, gym discounts, excellent pension, and access to counselling support.
- Other info: Be part of a diverse team at a state-of-the-art facility, with great career development opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic healthcare environment.
- Qualifications: Strong organisational and communication skills, with a methodical approach to work.
The predicted salary is between 24569 - 30029 £ per year.
We are seeking a highly organised and proactive Waiting List Co-ordinator/Patient Pathway Validator to support the effective management of the Gynaecology waiting list and patient pathways.
The successful candidate will play a key role in ensuring patients are scheduled appropriately, and their pathways are validated while delivering a high standard of administrative support.
The successful candidate will be working closely with consultants, clinical teams, theatre scheduling staff, patient access services, the post holder will be responsible for monitoring waiting lists, coordinating appointments and procedures, maintaining accurate patient records, and communicating professionally with patients and healthcare professionals.
- Undertake responsibility for waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems.
- Record all relevant information to Trust guidelines in line with Information Governance and policies.
- To implement booked admission protocols and procedures for Gynaecology; this will involve mutually agreeing a booked date for patients attending the unit.
To initiate action regarding cancellation.
- To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
- Compile the departmental theatre lists and assign patient confirmation times.
- Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner.
- To make all necessary outpatient, consenting and pre-assessment appointments for GA/LA cases according to TCI dates.
- To keep all patient details up-to-date on the patient management system in order that information is available for theatre lists, audit purposes and any other data that may be required
- To deal with queries, visitors and telephone enquiries in a helpful, courteous and efficient manner.
- Attending weekly MDT Oncology Meetings.
- Ensuring theatre lists are booked in line with the trust's 6-4-2 Policy.
- Ensuring patients are booked in order of weeks wait while ensuring all clinical urgent patients are booked as required.
- Attend weekly meetings with the management team to provide updates on the trust's backlog patients.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer).
The Trust would not be able to issue a Certificate of Sponsorship for this role.
The ideal candidate will possess excellent organisational and communication skills, strong attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.
The successful candidate will have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating our Trust PRIDE values.
Good communication skills are essential to this post.
The successful candidate must be able to work in a team and independently The candidate will be responsible for managing waiting lists, liaising with patients and clinicians, and booking diagnostic/therapeutic procedures.
Good IT skills in addition to the willingness and commitment to learn multiple Trust IT systems are necessary.
Having strong personable skills is also essential in this role.
All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
Confidentiality in all matters is of the utmost importance.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.
We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.
We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.
We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- #J-18808-Ljbffr
Waiting List Coordinator / 18 Week Pathway Coordinator - Gynaecology employer: Nnuh Colney Lane
Norfolk and Norwich University Hospitals NHS Foundation Trust is an exceptional employer, offering a dynamic work environment where research and patient care intersect. With a commitment to employee growth, flexible working hours, and a supportive culture, staff can thrive while contributing to innovative healthcare solutions. The Trust's collaboration with the University of East Anglia enhances professional development opportunities, making it an ideal place for those passionate about advancing their careers in a leading NHS trust.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting List Coordinator / 18 Week Pathway Coordinator - Gynaecology
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Nnuh Colney Lane.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Nnuh Colney Lane.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Nnuh Colney Lane, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Waiting List Coordinator / 18 Week Pathway Coordinator - Gynaecology
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Nnuh Colney Lane.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Nnuh Colney Lane.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Nnuh Colney Lane. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Nnuh Colney Lane. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Nnuh Colney Lane
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Nnuh Colney Lane’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
