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- Tasks: Be the vital link between patients and healthcare professionals in a busy hospital setting.
- Company: Join the Norfolk and Norwich University Hospitals NHS Foundation Trust, a leader in healthcare.
- Benefits: Enjoy flexible hours, NHS perks, discounted gym memberships, and career development support.
- Why this job: Make a real difference in patient care while gaining valuable experience in respiratory medicine.
- Qualifications: Organised, proactive individuals with strong communication skills are encouraged to apply.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 24937 - 26598 £ per year.
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. The Respiratory Medicine directorate offers a range of specialities including lung cancer, sleep studies, interstitial lung disease, emphysema, cystic fibrosis, oxygen therapy, COPD, and tuberculosis. We have a vibrant outpatient department, respiratory investigation unit, lung function lab, and a large inpatient footprint. Join our diverse and friendly admin team as a Medical Secretary to support clinicians, nurses and administrative staff in a collaborative environment. If you are enthusiastic, proactive, organised and able to work flexibly in a busy atmosphere, we would love to hear from you.
As post holder you will:
- Act as the first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams.
- Deal efficiently and effectively with direct and indirect patient contact.
- Work well autonomously and as part of a team.
- Demonstrate and maintain knowledge of Trust and National policies.
- Gain experience of the sub‑specialties in Respiratory and provide high‑quality secretarial support.
- Attend to all communications – emails, faxes, investigation results – and prioritise and action them as required.
- Accurately transcribe all correspondence by touch‑typing from audio or digital dictation or shorthand, using knowledge of medical terminology.
- Generate routine and non‑routine correspondence independently.
- Assist patients and their carers by arranging translation/interpretation facilities.
- Demonstrate and maintain knowledge and understanding of Trust RTT policy.
- Update RTT in accordance with Trust guidelines and assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
Benefits We can offer you the full range of NHS benefits and discounts, in addition to:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi‑faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream – access up to 40% of your pay as you earn it
- Free Park & Ride service to NNUH Colney Lane
- Free 24‑hours confidential counselling support
- On‑site nursery at NNUH Colney Lane
- On‑site cafés offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary sacrifice schemes including lease cars, Cycle‑to‑Work scheme and home electronics
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Trust Medical Secretary - Respiratory employer: Nnuh Colney Lane
Contact Detail:
Nnuh Colney Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trust Medical Secretary - Respiratory
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Norfolk and Norwich University Hospitals NHS Foundation Trust. A friendly chat can give us insider info on the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your medical terminology and understanding the respiratory specialities. We want to show that we’re not just enthusiastic but also knowledgeable about the field!
✨Tip Number 3
Practice common interview questions, especially those related to teamwork and patient interaction. We need to demonstrate our ability to work well with clinicians and patients alike in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and provide updates directly.
We think you need these skills to ace Trust Medical Secretary - Respiratory
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're genuinely excited about joining our team and supporting the Respiratory Medicine directorate.
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how you meet the essential and desirable criteria listed in the job specification. This is your chance to show us why you're the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon, so we can easily understand your skills and experiences.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible.
How to prepare for a job interview at Nnuh Colney Lane
✨Know Your Medical Terminology
As a Trust Medical Secretary in Respiratory, you'll be dealing with a lot of medical jargon. Brush up on relevant terms and abbreviations related to respiratory medicine. This will not only help you understand the role better but also impress your interviewers with your knowledge.
✨Showcase Your Organisational Skills
In this role, you'll need to juggle multiple tasks efficiently. Prepare examples from your past experiences where you've successfully managed your time and prioritised tasks. Be ready to discuss how you handle busy environments and maintain accuracy under pressure.
✨Demonstrate Your Communication Skills
You'll be the first point of contact for patients and staff, so strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face, such as handling patient inquiries or coordinating with clinicians.
✨Familiarise Yourself with Trust Policies
Understanding the Trust's policies and procedures is crucial. Before the interview, take some time to research the Norfolk and Norwich University Hospitals NHS Foundation Trust. Being able to discuss their values and how you align with them will show your commitment to the role.