Senior Technical Support Officer
Senior Technical Support Officer

Senior Technical Support Officer

Full-Time 51166 - 53072 £ / year (est.) No home office possible
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NNL Holdings Limited

At a Glance

  • Tasks: Ensure compliance with safety regulations and manage key compliance roles at UKNNL's Sellafield site.
  • Company: Join UKNNL, a leader in the nuclear sector focused on innovation and inclusivity.
  • Benefits: Competitive salary, supportive workplace culture, and opportunities for career growth.
  • Why this job: Be part of a dynamic team making a real impact in the nuclear industry.
  • Qualifications: Experience in regulatory compliance and strong problem-solving skills required.
  • Other info: Exciting opportunities for personal development and a chance to thrive in a diverse environment.

The predicted salary is between 51166 - 53072 £ per year.

UKNNL has a vision for Equality, Diversity and Inclusivity (ED&I) which aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

The salary range for this position is £51,166 to £53,072 (Grade 4B).

If you have any queries regarding the position itself please contact Candice Schwarzer. Please be aware that all new appointments will be made in-line with the PLC ‘New’ terms & conditions. Therefore, if you are not already on PLC ‘New’ terms & conditions and you are selected and accept this role, there will be changes made to your contractual terms. The terms and conditions of the role will be made clear in the offer letter. If you have any queries about the impact of applying for this role on your terms & conditions, pay, pension or benefits, please contact the HR Support Team.

There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At UKNNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at UKNNL, anything is possible.

The Senior Technical Support Officer (STSO) is a position of authority within UKNNL supporting the Technical Support Manager (Facilities and Compliance) along with another STSO to ensure the company's continued compliance to all regulations governing the nuclear industry and Site Licence Conditions. The role holder shall be accountable for ensuring that the arrangements for all UKNNL Facilities on the Sellafield site, under their management, comply with all relevant environmental, health, safety, security and management system requirements in order to allow safe occupancy by people. The job holder will be experienced in working in a regulatory capacity, detail orientated, and be able to work to stringent deadlines.

Main Responsibilities:

  • Appointed as a Building Manager and Area Owner for the UKNNL’s Sellafield based Laboratories.
  • Deliver management of Legionella, Asbestos and Fire Arrangements ensuring compliance with regulations, ensuring Logbooks and Management Plans are compliant.
  • Appointed for key compliance roles including, but not exclusively: Fire Responsible Person, Legionella Responsible Person, Asbestos Co-Ordinator, Task Supervisor/Originator, Building Controller, Emergency Admin Team member.
  • Maintain management of House Rules, Safety Signs, Building control points and building maintenance, including building access.
  • Ensure compliance with Building Regulations and Workplace Regulations.
  • Manage and own the compliance documentation within their area of responsibility, ensuring compliance with records management.
  • Ensure appropriate welfare facilities are available (including during emergencies).
  • Responsible for strategy and delivery of assurance programmes, writing papers on sustainability and Fire.
  • Ensure local emergency instructions and arrangements in the event of fire or site emergencies are compliant.
  • Lead/Organise and attend meetings including monthly updates and presenting dashboards.
  • Line management with coaching and mentoring.
  • Undertake other activities commensurate with their skills and experience as and when required.

Essential Criteria:

  • Proven experience of managing fire, legionella and asbestos in a heavily regulated industry.
  • NEBOSH Fire Safety or equivalent.
  • Must demonstrate an ability to analyse and interpret complex information from several, sometimes conflicting sources, with a proven problem-solving ability in order to make decisions based upon this information.
  • Ability to prioritise, remain calm in pressured circumstances, and ability to influence and negotiate.
  • Excellent IT skills and proficient in the use of Microsoft applications.
  • Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency).

Desirable Criteria:

  • Experience of working in the nuclear industry.
  • NEBOSH General Certificate.
  • Proven experience of managing conventional safety, environmental, welfare and security requirements in a Building Management capacity.
  • Compliance professional, educated to HNC level (or equivalent), with extensive practical and relevant experience in a compliance role and holds IOSH Managing Safely.
  • Knowledge of DSEAR and COSHH (including Legionella).

Senior Technical Support Officer employer: NNL Holdings Limited

At UKNNL, we pride ourselves on fostering an inclusive workplace that champions Equality, Diversity, and Inclusivity (ED&I), ensuring every employee feels valued and empowered. Located at the Sellafield site, our culture encourages innovation and personal growth, providing ample opportunities for career advancement in the dynamic nuclear sector. With a commitment to compliance and safety, we offer a supportive environment where you can thrive while making a meaningful impact in your role as a Senior Technical Support Officer.
NNL Holdings Limited

Contact Detail:

NNL Holdings Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Technical Support Officer

✨Tip Number 1

Network like a pro! Reach out to people in the nuclear sector, especially those already at UKNNL. A friendly chat can open doors and give you insider info that could make your application stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of compliance regulations and safety standards. Show us you know your stuff and can handle the responsibilities of the Senior Technical Support Officer role.

✨Tip Number 3

Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews. We want to see how you think on your feet and make decisions under pressure.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Technical Support Officer

Regulatory Compliance
Fire Safety Management
Legionella Management
Asbestos Management
NEBOSH Fire Safety
Problem-Solving Skills
Analytical Skills
Communication Skills
IT Proficiency
Microsoft Applications
Building Regulations Knowledge
Emergency Management
Coaching and Mentoring
Compliance Documentation Management
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing fire, legionella, and asbestos. We want to see how your skills align with the Senior Technical Support Officer role, so don’t hold back!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in a regulated environment. We love seeing candidates who can analyse information and make informed decisions, so share those success stories!

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, especially when it comes to compliance documentation and management plans. Make it easy for us to see your qualifications and experience.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at NNL Holdings Limited

✨Know Your Stuff

Make sure you brush up on your knowledge of fire safety, legionella, and asbestos management. Familiarise yourself with the relevant regulations and compliance requirements in the nuclear industry. This will not only show your expertise but also demonstrate your commitment to safety and compliance.

✨Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you've successfully analysed complex information and made decisions under pressure. Be ready to discuss how you prioritised tasks and influenced others in challenging situations. This is key for a role that requires strong decision-making abilities.

✨Emphasise Teamwork and Leadership

As a Senior Technical Support Officer, you'll be expected to lead and mentor others. Share your experiences of managing teams or projects, and highlight how you foster collaboration and a sense of belonging within your team. This aligns well with UKNNL's vision for an inclusive workplace.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company's approach to equality, diversity, and inclusivity. This shows that you value their culture and are genuinely interested in how you can contribute to it. It’s a great way to engage with the interviewers and leave a lasting impression.

Senior Technical Support Officer
NNL Holdings Limited
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