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- Tasks: Be the vital link between customers and the workshop, ensuring top-notch service.
- Company: Join a leading dealer group representing iconic car brands.
- Benefits: Competitive salary, bonus scheme, and excellent career progression opportunities.
- Why this job: Work in a fast-paced environment with a supportive team and exciting brands.
- Qualifications: Customer service skills and a passion for the automotive industry are essential.
- Other info: Manufacturer training provided and a high-spec workshop environment.
The predicted salary is between 29000 - 35000 £ per year.
Looking to work with some of the most recognised car brands in the world? Keep reading! We\’re currently collaborating with a leading main dealer group, who represent some of the most well-known and innovative brands in the automotive industry. They\’re currently looking for a Service Advisor to join their high-pace, high-performance dealership based in Leicester. As a Service Advisor, you\’ll be the go-to link between customers and the workshop. You\’ll be managing bookings, providing updates, and ensuring every customer leaves with a first-class experience. This is a fantastic opportunity to join an inclusive, supportive team representing some of the most exciting brands in the industry. We\’re looking for someone who can deliver outstanding customer service, is highly organised and thrives in a fast-paced environment. The successful candidate will have strong communication skills, an entrepreneurial mindset and a first-class work ethic. We need you to bring energy, enthusiasm, and a willingness to learn. The Requirements: Previous experience in an automotive environment is preferred, but not essential World-class customer service skills Genuine passion for the automotive industry is essential Ability to work under pressure and to given timescales Highly motivated with an excellent level of presentation skills The Package: Basic salary of £29,415 and a bonus scheme based on customer service and up-selling Working pattern of Monday to Friday, 8AM to 6PM Access to progression opportunities with a business known for nurturing and developing internal talent Excellent benefits package, including high earning potential, employee car schemes, expert training, recognition and long-service rewards and a high-spec workshop environment Manufacturer based training and accreditation provided If you\’re an experienced Service Advisor who is looking for a new challenge at a business who can help push them to the next level in their career, then this is the role for you. Apply today and a member of our recruitment team will reach out. If you\’re an automotive professional who doesn\’t reach the exact requirements for this role, we\’re confident given our experience and contacts within the motor trade, that we can present you some alternative options. Please contact Rob at NMS Recruit so we can work together and help find your next venture. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us
Service Advisor employer: NMS Recruit Ltd
Contact Detail:
NMS Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on that perfect Service Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you're the best fit for the job. Highlight your customer service skills and passion for cars!
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up with companies after a week or so. A little nudge can show them you're genuinely interested in the Service Advisor position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for the automotive industry shine through! Share any experiences or stories that highlight your enthusiasm for cars and customer service.
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight relevant skills like communication and organisation, and don’t forget to mention any previous experience in a fast-paced environment!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance. We love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a top dealership.
How to prepare for a job interview at NMS Recruit Ltd
✨Know Your Brands
Familiarise yourself with the car brands represented by the dealership. Research their latest models, features, and any recent news. This shows your genuine passion for the automotive industry and helps you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about specific situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to providing a first-class experience.
✨Practice Communication
As a Service Advisor, strong communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the role, such as handling customer complaints or explaining technical issues in layman's terms.
✨Demonstrate Your Organisational Skills
Think of ways to showcase your organisational abilities. You could discuss how you manage multiple tasks or prioritise bookings effectively. Being able to illustrate your methodical approach will reassure the interviewer that you can handle the demands of the role under pressure.
