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- Tasks: Be the vital link between customers and the workshop, managing bookings and ensuring top-notch service.
- Company: Join a leading premium automotive brand known for its high-performance and inclusive culture.
- Benefits: Enjoy competitive salary, bonus scheme, pension, employee car scheme, and expert training.
- Why this job: This role offers a chance to thrive in a fast-paced environment while representing exciting brands.
- Qualifications: Previous automotive experience and outstanding customer service skills are essential.
- Other info: Manufacturer training provided; opportunities for career progression within a supportive team.
We\’re currently collaborating with one of the most recognised premium automotive brands in the world, who are looking for a Service Advisor to join their high-pace, high-performance dealership based in Southport.
Do you have the skills to fill this role Read the complete details below, and make your application today.
As a Service Advisor, you\’ll be the go-to link between customers and the workshop. You\’ll be managing bookings, providing updates, and ensuring every customer leaves with a first-class experience. This is a fantastic opportunity to join an inclusive, supportive team representing some of the most exciting brands in the industry.
We\’re looking for someone who can deliver outstanding customer service, is highly organised and thrives in a fast-paced environment. Essentially, the candidate will have strong communication skills and a first class work ethic.
We need you to bring energy, enthusiasm, and a willingness to learn.
The Requirements:
• Previous experience in an automotive environment is essential
• World-class customer service skills
• Possess an understanding of mechanical servicing or the desire to learn
• Ability to work under pressure and to given timescales.
• Highly motivated with an excellent level of presentation skills.
The Package:
• Competitive basic salary (DOE) and a bonus scheme dependent on service levels
• Have the ability to progress with a business known for nurturing and developing internal talent
• Excellent benefits package, including pension, employee car scheme, expert training and a high-spec workshop environment
• Manufacturer based training and accreditation provided
If you\’re an experienced Service Advisor who is looking for a new challenge at a business who can help push them to the next level in their career, then this is the role for you. Apply today and a member of our recruitment team will reach out.
If you\’re an automotive professional who doesn\’t reach the exact requirements for this role, we\’re confident given our experience and contacts within the motor trade, that we can present you some alternative options. Please contact the team at NMS Recruit so we can work together and help find your next venture.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us
Service Advisor employer: NMS Recruit Ltd
Contact Detail:
NMS Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific automotive brand you'll be representing. Understanding their values, products, and customer service standards will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. As a Service Advisor, you'll need to convey technical information clearly to customers. Practising how to explain complex concepts in simple terms can give you an edge.
✨Tip Number 3
Network within the automotive industry. Attend local events or join online forums related to automotive services. Building connections can lead to valuable insights and potential referrals for the position.
✨Tip Number 4
Demonstrate your enthusiasm for learning. Highlight any relevant training or courses you've taken, even if they're not directly related to automotive services. Showing a willingness to grow can impress potential employers.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of a Service Advisor. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in an automotive environment, particularly focusing on customer service roles. Use specific examples to demonstrate your ability to manage bookings and provide updates effectively.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application reflects your ability to convey information clearly and professionally. Consider including examples of how you've successfully interacted with customers in the past.
Express Enthusiasm and Willingness to Learn: Convey your energy and enthusiasm for the role in your cover letter. Mention your eagerness to learn about mechanical servicing and your motivation to thrive in a fast-paced environment, as these traits are highly valued by the employer.
How to prepare for a job interview at NMS Recruit Ltd
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide outstanding customer service is crucial. Prepare examples from your past experiences where you went above and beyond for customers, demonstrating your commitment to delivering a first-class experience.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Be ready to discuss how you manage bookings and updates efficiently. You might even want to share specific tools or methods you use to stay on top of tasks.
✨Express Your Willingness to Learn
The role requires a desire to understand mechanical servicing. Be honest about your current knowledge but emphasise your eagerness to learn and grow within the automotive field. Mention any relevant training or courses you are interested in.
✨Prepare for Pressure Scenarios
Working under pressure is part of the job. Think of situations where you successfully managed stress and met deadlines. Sharing these experiences will show your potential employer that you can thrive in a high-performance dealership.
