At a Glance
- Tasks: Lead and manage operations in power, telecoms, and construction projects.
- Company: Established infrastructure services provider with a focus on innovative solutions.
- Benefits: Up to £60,000 salary, hybrid working, 25 days holiday, and pension.
- Other info: Opportunity for career growth in a supportive and safety-focused environment.
- Why this job: Join a dynamic team and make a real impact in the energy and utilities sector.
- Qualifications: Experience in energy/utilities, strong stakeholder management, and project coordination skills.
The predicted salary is between 45000 - 55000 £ per year.
NMS Recruit is seeking an experienced Operations Manager for a well-established and growing infrastructure services provider, delivering turnkey solutions to leading communications and utility providers across the UK. The business specialises in Fibre to the Premises (FTTP) network construction and customer connections for both business and residential customers.
The Operations Manager is responsible for the safe, compliant, and profitable delivery of all Power, Telecoms, and Construction activities across all contracts within the power and utilities division. The role will lead operational teams, ensure delivery against contractual KPIs and SLAs, drive customer satisfaction, and maintain the highest standards of health, safety, quality, and productivity. The position will manage field operations associated with fibre network construction, electrical/power connections, civils activities, and associated infrastructure works.
Operational Delivery- Manage the day-to-day delivery of all power, telecoms, and construction projects.
- Ensure all work received is validated, and priced accordingly in line with agreed contractual rates.
- Lead multiple operational teams across survey, planning, permitting, civils, construction, and reinstatement functions.
- Drive delivery performance against customer commitments, contractual obligations, and internal targets.
- Manage operational budgets and financial performance.
- Support forecasting, reporting, and business planning activities.
- Work closely with commercial teams to maximise contract performance.
- Liaise directly with Distribution Network Operators (DNOs), Independent Distribution Network Operators (IDNOs), utility providers, and Independent Connection Providers (ICPs) to facilitate new electrical connections, upgrades, diversions, and disconnections.
- Ensure timely submission and management of power applications, quotations, contestable and non-contestable works, and energisation activities.
- Coordinate utility designs and power requirements to support network build programmes and project milestones.
- Ensure all works are completed safely, efficiently, on time, and within budget.
- Ensure full compliance with contractual requirements, processes, and standards.
- Act as the primary operational escalation point for all stakeholders.
- Attend regular customer performance reviews and operational meetings.
- Manage delivery against agreed KPIs, SLAs, and financial targets.
- Support business growth opportunities.
- Lead and develop operational managers, supervisors, planners, coordinators, and field teams.
- Ensure effective allocation of labour, plant, vehicles, and subcontract resources.
- Manage workforce capacity planning to meet business and customer demands.
- Conduct regular performance reviews and identify training requirements.
- Promote and maintain a strong safety-first culture.
- Ensure compliance with Health & Safety at Work Act, CDM Regulations, NRSWA Requirements, Company HSEQ Procedures.
- Conduct audits, site inspections, and management reviews.
- Lead investigations into incidents, near misses, and customer complaints.
- Drive quality improvements and right-first-time delivery.
- Maintain strong working relationships with Customers, Local Authorities, Utility Providers, Contractors, Internal Departments.
- Ensure effective communication throughout project lifecycles.
- Resolve escalated customer and stakeholder issues promptly.
- Experience working with Distribution Network Operators or within the energy/utilities sector.
- Strong understanding of grid connection processes and regulatory requirements.
- Excellent stakeholder management and communication skills.
- Strong understanding of UK Distribution Network Operators (DNOs) and electricity connection processes.
- Experience managing power applications, network extensions, utility diversions, and electrical infrastructure projects.
- Working knowledge of contestable and non-contestable utility works.
- Experience coordinating utility providers within construction, telecommunications, or infrastructure environments.
- Understanding of G81 standards and electricity network adoption processes.
- Knowledge of electrical network terminology, capacity assessments, and connection agreements.
- Knowledge of UK electricity distribution networks and connection standards (e.g., G99, G100).
- Experience in renewable energy, infrastructure, or utilities projects.
- Familiarity with Ofgem regulations and industry frameworks.
- Background in engineering, project management, or energy systems.
- Up to £60,000 DOE
- Hybrid working
- 25 days holiday plus bank holidays
- Pension
- Additional benefits
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us.
Operations Manager - Power, Utilities, Construction in Ormskirk employer: NMS Recruit Ltd
NMS Recruit Ltd is an excellent employer, offering a vibrant and friendly workshop environment in Preston where skilled technicians can thrive. With opportunities for hybrid and EV training, as well as MOT Tester training, employees are encouraged to grow and develop their skills while enjoying a stable Monday to Friday work schedule that promotes a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Power, Utilities, Construction in Ormskirk
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like NMS Recruit Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Operations Manager - Power, Utilities, Construction at NMS Recruit Ltd.
We think you need these skills to ace Operations Manager - Power, Utilities, Construction in Ormskirk
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at NMS Recruit Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
