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For Companies At a Glance
- Tasks: Service and maintain fire and security systems while ensuring top-notch customer service.
- Company: Join a well-established family-run business in Oxford.
- Benefits: Earn up to £38,000, enjoy bonuses, overtime, and a company van for personal use.
- Why this job: Make a real difference in safety while advancing your career with training opportunities.
- Qualifications: 2+ years experience in fire/security systems and a full UK driving licence required.
- Other info: Be part of a supportive team with excellent career progression.
The predicted salary is between 24000 - 32000 £ per year.
NMS Recruit are seeking an experienced Fire & Security Engineer to join a well-established family-run business. You will need to be located in Oxford to be considered for this position and have 2+ years experience as a Fire & Security Service Engineer and be comfortable working alone. Applicants who only have experience with fire systems will also be considered.
Responsibilities
- Carry out service, remedial, repair and call out works of fire and security systems and equipment.
- Attend sites to undertake the maintenance of systems, carrying out necessary fault finding, preventive maintenance works and ensuring that all paperwork is carried out accurately and promptly.
Requirements
- Supporting fellow engineers carrying out service, remedial, repair and call out works of fire and security systems and equipment.
- Demonstrable previous experience, technical skills, qualifications and a practical knowledge of servicing (reactive and preventative).
- Experience and technical knowledge of fire and/or security systems and equipment is required.
- You must hold current qualifications, have a stable work history and a full UK driving licence.
- Well organised and deliver excellent levels of customer service.
- Able to lead by example, actively helping out others and being a proactive member of the team.
- A calm and reassuring persona and the ability to be professional in all circumstances.
- Must be able to pass a DBS, security and credit checks.
- Have a proven background through an apprenticeship or similar qualification. A qualification within a technical area would be highly desirable.
Skills
- Technical knowledge of open and closed protocol systems.
- Excellent knowledge in monitoring and signalling of systems.
- Excellent problem-solving skills for security systems, including networked and IP systems.
- Excellent communication skills with customers whilst carrying out works at customer sites.
- Exceptional customer service skills and a clean, tidy and professional work ethic at all times.
- Ability to learn and adapt to changing environments, products and requirements.
- Product and parts knowledge of associated alarm products and other security equipment.
- Service, repairs and fault resolution of alarm systems.
- Being able to interpret building plans and create systems as installed and zone plans.
- Reporting of any changes or deficiencies with newly installed or existing alarm systems.
- Accurate and legible completion of work reports and NSI certification.
- Effective planning and management of work.
- Adhering to Health & Safety requirements.
- Vehicle care and maintenance.
- Participation in the 24-hour on-call rota diary (1 in 3 months).
- Promoting the full range of fire protection services to customers.
Benefits
- Up to £38,000 DOE
- Monthly bonus
- Overtime
- Pension
- Company Van (Personal Use)
- Career Progression & Training
- Additional Benefits
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us.
Fire & Security Service Engineer employer: NMS Recruit Ltd
Contact Detail:
NMS Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the fire and security industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific projects you've worked on. Highlight your problem-solving skills and how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest. It shows initiative!
✨Tip Number 4
Prepare for the unexpected! Brush up on your technical knowledge and be ready to answer questions about fire and security systems. The more prepared you are, the more confident you'll feel during the interview.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Fire & Security Service Engineer. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family-run business. Share specific examples of your past work and how you’ve tackled challenges in fire and security systems.
Show Off Your Qualifications: Don’t forget to mention any relevant qualifications or training you have. If you’ve completed an apprenticeship or have certifications in fire and security systems, we want to know about it! This helps us see your commitment to the field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at NMS Recruit Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge of fire and security systems. Be ready to discuss your experience with both reactive and preventative maintenance, as well as any specific systems you've worked with. This will show that you're not just familiar with the basics but can handle the complexities of the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a client or resolved a tricky situation. This will highlight your ability to maintain professionalism under pressure.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage your workload and ensure all paperwork is completed accurately. Mention any tools or methods you use to stay on top of tasks, especially when it comes to planning and managing your work effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter on the job, such as fault finding or emergency repairs, and how you would approach them. This will show that you can think on your feet and are ready for the realities of the role.