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- Tasks: Manage orders, prepare quotes, and support the sales team daily.
- Company: Join a dynamic team in Deeside focused on customer satisfaction.
- Benefits: Enjoy a salary of £25-£26K, 25 days holiday, and a company pension.
- Why this job: Perfect for proactive individuals wanting to kickstart their career in a fast-paced environment.
- Qualifications: Previous experience in customer service is preferred, but graduates are welcome to apply.
- Other info: Full training provided on products and IT systems.
The predicted salary is between 20000 - 26000 £ per year.
My client is seeking a proactive Customer Service Administrator to join their team based in Deeside. This vital role supports the external sales force by managing internal orders, preparing accurate quotations, and coordinating customer service to ensure smooth commercial operations. Key Responsibilities: • Order processing • Liaise with customers and sales teams and other areas of the business to ensure timely and accurate order processing • Use internal IT systems to monitor sales and order activity This role offers a basic salary of £25-£26K, 25 days holiday plus bank holidays and company pension. Hours of work are Monday-Thursday 9-5 and Friday 9-4 To be suitable for this role you will have previous relevant experience in a similar role, be highly customer focused and have strong IT skills. Full training will be given on the company products and IT systems. My client would also look at graduates looking for their first role – you must be pro-active, have good people skills and keen to work in a fast paced environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us
Customer Service Administrator employer: NMS Recruit Ltd
Contact Detail:
NMS Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services before your interview. This will not only show your enthusiasm for the role but also help you understand how to effectively support the sales team and customers.
✨Tip Number 2
Brush up on your IT skills, especially with any software or systems commonly used in customer service roles. Being comfortable with technology will demonstrate your ability to adapt quickly and manage order processing efficiently.
✨Tip Number 3
Practice your communication skills, as this role requires liaising with both customers and sales teams. Being able to convey information clearly and effectively will be crucial in ensuring smooth operations.
✨Tip Number 4
Showcase your proactive attitude during the interview. Share examples of how you've taken initiative in previous roles or situations, as this aligns perfectly with what the employer is looking for in a candidate.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order processing. Use specific examples that demonstrate your ability to manage internal orders and liaise with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and strong people skills. Mention your enthusiasm for working in a fast-paced environment and how your previous experiences make you a great fit for the role.
Highlight IT Skills: Since the role requires strong IT skills, be sure to mention any relevant software or systems you are familiar with. If you have experience using internal IT systems for sales and order activity, include that as well.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Service Administrator.
How to prepare for a job interview at NMS Recruit Ltd
✨Show Your Customer Focus
As a Customer Service Administrator, demonstrating your customer-centric approach is crucial. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Familiarise Yourself with Order Processing
Since order processing is a key responsibility, brush up on your knowledge of order management systems. If you have experience with specific software, mention it during the interview to highlight your relevant skills.
✨Highlight Your IT Skills
Strong IT skills are essential for this role. Be ready to discuss your proficiency with various IT systems and how you've used technology to improve efficiency in previous roles.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, company culture, and expectations for the role. This demonstrates your proactive nature and eagerness to contribute.
