At a Glance
- Tasks: Lead a team to ensure our museum is clean, safe, and ready for visitors.
- Company: Join National Museums Scotland, a leading museum group in Europe.
- Benefits: Enjoy generous leave, pension contributions, and discounts from day one.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact on visitor experiences at the National Museum of Flight.
- Qualifications: Experience in managing teams and knowledge of Health and Safety required.
The predicted salary is between 14166 - 15209 £ per year.
National Museums Scotland provided pay range
This range is provided by National Museums Scotland. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
General Assistant Team Leader | Part time | Fixed Term 12 Months | 17.5 hours (Job Share)
- Full Time Salary: £28,332 to £30,419
- Actual Salary (Pro‑ratio): £14,166 to £15,209.50
- Hours: 17.5 hours per week | 2.5 days across seven
- Location: National Museum of Flight | Fully On‑Site
National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world. As an organisation our values are Creative, Inclusive, Collaborative and Forward‑thinking.
We are looking for enthusiastic, passionate, honest, service‑driven individuals to join our General Assistant team.
Benefits of joining us as our General Assistant Team Leader will include
- Annually alongside your salary of £28,332 to £30,419, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
- A generous annual leave of 28.5 days – rising to 33.5 after five years, plus an additional eight paid days public holidays. For part‑time staff annual leave and public holidays will be pro‑rated to reflect your normal working hours.
- Free access to national (and international) museums and exhibitions
- Exclusive discounts on both local and national High Street and online retailers
- A range of wellbeing benefits including Employee Assistance Programme 24/7
- Flexible working options such as part‑time working, paid special leave, career breaks and unpaid leave
- Access to all the above and more from day one of employment
About the General Assistant Team Leader role
This is an exciting opportunity to join the team at the National Museum of Flight as General Assistant Team Leader. You will have shared responsibility for ensuring that our site and buildings are clean, well‑maintained, safe and presented to the highest possible standards for our 75,000 visitors each year. You will also take a leading role in the setup and management of infrastructure for our Events and Learning and Engagement programmes. We are looking for someone with excellent organisational, practical and problem‑solving skills, a willingness to work flexibly, a good knowledge of Health and Safety, and an overall proactive approach.
As a General Assistant Team Leader at National Museums Scotland you will
- Manage and support the General Assistant.
- Operate plant and equipment at the Museum including floor scrubbers, forklift, genies, and pickup truck.
- Report defects and provide a point of contact for and liaise with all contractors working at the Museum, including security guards.
- Implement Health and Safety procedures and ensure that the General Assistant Team comply with Health and Safety regulations.
- Participate in the management of our intruder and fire alarm systems, keyholding and on call arrangements for the National Museum of Flight.
Skills and experience we’re looking for in our General Assistant Team Leader
- Experience of managing infrastructure, cleaning and maintenance of visitor attractions or similar environments.
- Experience of Health and Safety management systems.
- Experience of managing staff, attendance and operational rotas.
- Range of practical manual skills.
- Driving licence.
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.
Please be sure to view our recruitment pack for this role (available on our careers portal: careers.nms.ac.uk) for full details of the position that may help with your application. We have additional pages on our portal to help you get the best out of your application.
The closing date for this role is 15/10/2025. The Selection Event is likely to take place 24/10/2025.
General Assistant Team Leader in Knowsley employer: NMS Enterprises Ltd
National Museums Scotland is an exceptional employer, offering a vibrant work culture that values creativity, inclusivity, and collaboration. As a General Assistant Team Leader at the National Museum of Flight, you will enjoy generous benefits including a competitive salary, extensive annual leave, and access to a range of wellbeing initiatives from day one. With opportunities for professional growth and the chance to engage with a diverse audience, this role provides a meaningful and rewarding experience in a unique setting.
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We think this is how you could land General Assistant Team Leader in Knowsley
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We think you need these skills to ace General Assistant Team Leader in Knowsley
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at NMS Enterprises Ltd that you can keep it cool under pressure!
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In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
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