Portal Manager

Portal Manager

Manchester Full-Time 34000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team managing personal injury claims and ensure top-notch client service.
  • Company: Join an award-winning law firm ranked 70 out of 10,000, dedicated to helping injured clients.
  • Benefits: Enjoy a competitive salary, hybrid work, generous holiday, and access to a gym.
  • Why this job: Be part of a supportive culture focused on training, development, and making a real impact.
  • Qualifications: Qualified Solicitor/Legal Executive or equivalent experience in personal injury claims management required.
  • Other info: Participate in fun team activities and enjoy a vibrant social scene at work.

The predicted salary is between 34000 - 42000 £ per year.

Job Description

About Us

Established in 2000, this company is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, they serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. They have a 5-star rating on Trustpilot from over 6,600 reviews, which coming from their clients means a lot to us. They are proud of the work we do h…






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Portal Manager employer: NMG Recruitment Ltd

As an award-winning law firm based in Manchester, we pride ourselves on our commitment to employee development and a supportive work culture. With a strong focus on training, career growth opportunities, and a vibrant social environment, we ensure that our team members thrive both professionally and personally. Our competitive salary, hybrid working options, and comprehensive benefits package, including private medical insurance and generous holiday allowances, make us an exceptional employer for those looking to make a meaningful impact in the field of personal injury law.
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Contact Detail:

NMG Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Portal Manager

✨Tip Number 1

Familiarize yourself with the specific requirements of managing a Personal Injury portal caseload, especially in Occupiers and Public Liability claims. Understanding the nuances of these claims will help you stand out as a knowledgeable candidate.

✨Tip Number 2

Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to training and developing team members, as this is a key aspect of the role.

✨Tip Number 3

Demonstrate your ability to improve processes by thinking of specific instances where you've implemented changes that enhanced efficiency or quality in your previous roles. This will show your commitment to continuous improvement.

✨Tip Number 4

Prepare to discuss your communication skills and how you've built relationships with clients and third parties. Being able to convey your experience in handling client queries and complaints effectively will be crucial for this position.

We think you need these skills to ace Portal Manager

Team Leadership
Client Relationship Management
Training and Development
Process Improvement
Risk Management
Claims Assessment
Knowledge of Civil Procedure Rules
Pre-Action Protocols Expertise
Performance Management
Organizational Skills
Interpersonal Skills
Attention to Detail
Document Drafting
IT Proficiency in Case Management Systems
Analytical Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Portal Manager position. Highlight key responsibilities and required skills, such as team leadership, client service, and process improvement, to tailor your application accordingly.

Showcase Relevant Experience: In your CV and cover letter, emphasize your experience in managing personal injury claims, particularly in Occupiers and Public Liability. Provide specific examples of how you've led teams and improved processes in previous roles.

Highlight Communication Skills: Since effective communication is crucial for this role, include examples that demonstrate your ability to build relationships with clients and team members. Mention any relevant training or mentoring experiences you've had.

Tailor Your Application: Customize your cover letter to reflect your passion for helping injured people and your commitment to quality service delivery. Make sure to align your values with those of the law firm, showcasing why you would be a great fit for their team.

How to prepare for a job interview at NMG Recruitment Ltd

✨Show Your Leadership Skills

As a Portal Manager, you'll be leading a team of 10-15 executives. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you trained or developed team members.

✨Demonstrate Your Knowledge of Personal Injury Law

Make sure you have a solid understanding of personal injury claims, especially Occupiers Liability and Public Liability. Be ready to talk about your experience managing a Claimant Personal Injury portal caseload and your familiarity with the Civil Procedure Rules.

✨Emphasize Communication Skills

Effective communication is key in this role. Prepare to showcase your ability to build and nurture relationships, both within your team and with clients. Share examples of how you've handled client queries and complaints professionally.

✨Focus on Continuous Improvement

The company values continuous improvement, so be ready to discuss how you've implemented process reviews and changes in your previous roles. Talk about your approach to optimizing resources and ensuring quality service delivery.

Portal Manager
NMG Recruitment Ltd
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