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- Tasks: Perform maintenance and inspections on a variety of equipment while providing top-notch customer service.
- Company: Join a dedicated team at a leading service provider in the industry.
- Benefits: Enjoy a company van, iPad, tools, and opportunities for skill development.
- Why this job: Make a real difference by ensuring equipment runs smoothly and efficiently for customers.
- Qualifications: Experience in engineering and a passion for customer service are key.
- Other info: Flexible working hours with potential for overnight stays to maximise site efficiency.
The predicted salary is between 36000 - 60000 £ per year.
Hours: Days Monday to Friday
Additional: Company Van, iPad and Tools
Our Client has a full-time, permanent opportunity to join their team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to their customers.
Responsibilities include:
- Carry out planned and preventative maintenance, LOLER inspections, and other service activities on the company's range of products as well as on competitors' products covered by the company's contracts.
- Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
- Work in close cooperation with the sales force to capture and manage potential sales opportunities and leads outside of your scope.
- Maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
- Accurate timesheet reporting, detailing job numbers, recording travel time, tagging and labelling equipment, etc.
- Provide out-of-hours cover on a call-out rota.
You are experienced in following Health and Safety guidelines and making appropriate Risk Assessments, ensuring that you work safely. You are passionate about customers and the service you provide as a Company Engineer. Eager to learn and develop new skills both in technical and commercial-related matters. Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in your own area and when working in other engineers' areas.
Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
At NMC Recruitment, we review all applications and will be in touch with candidates showing the required experience. We may store your information on our database for future opportunities.
Field Training Engineer in Southampton employer: NMC Recruitment Ltd
Contact Detail:
NMC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Training Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Training Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled maintenance tasks and customer interactions in the past. We want to see your passion for providing top-notch service!
✨Tip Number 3
Don’t forget to showcase your adaptability! Highlight any experience you have with different types of equipment and your willingness to learn about new technologies. This will show potential employers that you're eager to grow and tackle challenges head-on.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Training Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and your eagerness to learn. We love seeing candidates who are excited about the role and the company.
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you’ve successfully tackled challenges or improved processes. We’re looking for engineers who can think on their feet and provide solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at NMC Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical, mechanical, and hydraulic engineering. Be ready to discuss specific equipment and services the company offers, as well as any competitors' products you might have experience with.
✨Show Your Customer Passion
During the interview, highlight your passion for customer service. Share examples of how you've gone above and beyond to meet customer needs or how you've successfully recommended repairs and improvements in past roles.
✨Demonstrate Safety Awareness
Be prepared to talk about your experience with Health and Safety guidelines and Risk Assessments. You could mention specific situations where you ensured safety protocols were followed, which will show that you take this aspect seriously.
✨Be Ready for Teamwork
Since you'll be working closely with the sales force, think of examples that showcase your ability to collaborate effectively. Discuss how you've identified sales opportunities in previous roles and how you communicated these to your team.