At a Glance
- Tasks: Perform maintenance and inspections on a variety of equipment while providing top-notch customer service.
- Company: Join a dedicated team at a leading service provider with a focus on innovation.
- Benefits: Enjoy a company van, iPad, tools, and opportunities for skill development.
- Why this job: Make a real difference by ensuring equipment runs smoothly and efficiently for customers.
- Qualifications: Experience in engineering and a passion for customer service are essential.
- Other info: Flexible night shifts with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Hours: Days Monday to Friday
Additional: Company Van, iPad and Tools
Our Client has a full-time, permanent opportunity to join their team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to their customers.
Responsibilities include:
- Carry out planned and preventative maintenance, LOLER inspections, and other service activities on the company's range of products as well as on competitors' products covered by the company's contracts.
- Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
- Work in close cooperation with the sales force to capture and manage potential sales opportunities and leads outside of your scope.
- Maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
- Accurate timesheet reporting, detailing job numbers, recording travel time, tagging and labelling equipment, etc.
- Provide out-of-hours cover on a call-out rota.
You are experienced in following Health and Safety guidelines and making appropriate Risk Assessments, ensuring that you work safely. You are passionate about customers and the service you provide as a Company Engineer. Eager to learn and develop new skills both in technical and commercial-related matters. Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in your own area and when working in other engineers' areas.
Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
At NMC Recruitment, we review all applications and will be in touch with candidates showing the required experience. We may store your information on our database for future opportunities.
Field Service Engineer - Nights in Southampton employer: NMC Recruitment Ltd
Contact Detail:
NMC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Nights in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the field service engineering sector. They can provide insider info about the company culture and might even refer you directly, which can give your application a serious boost.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific equipment and maintenance practices. Show us your passion for customer service and how you can contribute to the team’s success!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills! Field service engineers often face unexpected challenges, so share examples of how you've tackled issues in the past. This will show us that you're not just technically savvy but also resourceful.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you on board!
We think you need these skills to ace Field Service Engineer - Nights in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how and customer service passion!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position and our company.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for engineers who can think on their feet and provide solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at NMC Recruitment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your electrical, mechanical, and hydraulic engineering knowledge. Be ready to discuss specific equipment and maintenance procedures, as well as any relevant experience you have with LOLER inspections or preventative maintenance.
✨Show Your Customer Passion
During the interview, highlight your commitment to customer service. Share examples of how you've gone above and beyond for clients in the past, and be prepared to discuss how you would handle customer interactions in this role.
✨Demonstrate Team Spirit
Since you'll be working closely with the sales team, it's important to show that you're a team player. Talk about experiences where you've collaborated with others to achieve a common goal, and express your eagerness to capture potential sales opportunities.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach risk assessments or maintenance tasks, and be prepared to explain your thought process clearly and confidently.