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- Tasks: Perform maintenance and inspections on a variety of equipment, ensuring top-notch service.
- Company: Join a dedicated team at a leading service provider with a focus on customer satisfaction.
- Benefits: Enjoy a company van, iPad, tools, and opportunities for skill development.
- Why this job: Make a real difference by providing essential services and improving customer equipment functionality.
- Qualifications: Experience in engineering and a passion for customer service are key.
- Other info: Flexible working hours with potential for overnight stays to maximise efficiency.
The predicted salary is between 28800 - 48000 £ per year.
Hours: Days Monday to Friday
Additional: Company Van, iPad and Tools
Our Client has a full-time, permanent opportunity to join their team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to their customers.
Responsibilities include:
- Carry out planned and preventative maintenance, LOLER inspections, and other service activities on the company's range of products as well as on competitors' products covered by the company's contracts.
- Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
- Work in close cooperation with the sales force to capture and manage potential sales opportunities and leads outside of your scope.
- Maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
- Accurate timesheet reporting, detailing job numbers, recording travel time, tagging and labelling equipment, etc.
- Provide out-of-hours cover on a call-out rota.
You are experienced in following Health and Safety guidelines and making appropriate Risk Assessments, ensuring that you work safely. You are passionate about customers and the service you provide as a Company Engineer. Eager to learn and develop new skills both in technical and commercial-related matters. Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in your own area and when working in other engineers' areas.
Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
At NMC Recruitment, we review all applications and will be in touch with candidates showing the required experience. We may store your information on our database for future opportunities.
Field Service Engineer (m/w/d) in Southampton employer: NMC Recruitment Ltd
Contact Detail:
NMC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (m/w/d) in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the field service engineering sector. They can give you insider info on the company culture and even refer you for open positions.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific equipment and maintenance practices, as well as how you handle customer interactions. Show us your passion for the role!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during interviews. Share examples of how you've tackled challenges in previous roles, especially those related to equipment repairs or customer service.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative and show genuine interest in joining our team.
We think you need these skills to ace Field Service Engineer (m/w/d) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with maintenance, inspections, and any relevant technical skills. We want to see how your background fits with what we do!
Show Your Passion: In your cover letter, let us know why you’re passionate about providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past – we love to see that enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at NMC Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical, mechanical, and hydraulic engineering. Be ready to discuss specific equipment and services you’ve worked with, as well as any relevant maintenance or inspection experiences.
✨Show Your Customer Passion
During the interview, highlight your commitment to customer service. Share examples of how you've gone above and beyond for clients in the past, and be prepared to discuss how you would handle customer interactions in this role.
✨Be Ready for Practical Scenarios
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential breakdowns or maintenance issues and how you would approach them. This will show your practical understanding of the job.
✨Demonstrate Team Spirit
Since you'll be working closely with the sales team, emphasise your ability to collaborate effectively. Share instances where teamwork led to successful outcomes, and express your eagerness to capture sales opportunities together.