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- Tasks: Perform maintenance and inspections on a variety of equipment while ensuring safety and efficiency.
- Company: Join a leading company in the industry with a supportive team environment.
- Benefits: Enjoy a competitive salary, company van, iPad, tools, and training opportunities.
- Why this job: Make a real difference by providing top-notch service and support to customers.
- Qualifications: Experience in engineering, strong customer focus, and attention to detail are essential.
- Other info: Opportunity for career growth and development within a larger group.
The predicted salary is between 28000 - 34000 £ per year.
Areas: Bournemouth, Southampton and Salisbury
Hours: Days Monday to Friday
Salary Band: 32-34K
Additional: Company Van, I Pad and Tools
Our Client has a full time, permanent opportunity to join their team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to their customers.
MAIN RESPONSIBILITIES
- Carry out planned and preventative maintenance, LOLER inspections, and other service activities on the Companies range of products as well as on competitors products covered by the Companies contracts.
- Follow logical and systematic steps to test equipment and diagnose any potential or existing faults while working in a Safe and Cost-effective manner.
- Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
- Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.
- Develop full knowledge of the Companies products.
- Maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
- Accurate timesheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment, etc.
- Provide out-of-hours cover on a call-out rota.
CANDIDATE PROFILE
- Responsible, reliable, punctual, and trustworthy.
- Experienced in following Health and Safety guidelines and making appropriate Risk Assessments.
- Strong customer focus; passionate about customers and the service you provide as a Company Engineer.
- Results orientated, aiming to carry out work to a high standard within the allocated time and costs.
- Diligent with keen attention to detail; work is precise, and documentation is detailed and accurately records the required information.
- Eager to learn and develop new skills both in technical and commercial-related matters.
- Trained and experienced in carrying out LOLER tests on or similar equipment is essential.
- Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time.
- Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
- Able to work on your own, managing your time and workload accordingly.
This is a great opportunity to join a company who are part of a larger group and are leaders in their Industry.
At NMC Recruitment we review all applications and will be in touch with Candidates showing the required experience. We may store your information on our database for future opportunities.
Field Service Engineer in Southampton employer: NMC Recruitment Ltd
Contact Detail:
NMC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve tackled maintenance challenges in the past and how you can bring value to the team. Practice makes perfect!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples to demonstrate how you’ve diagnosed faults and recommended improvements. This will highlight your expertise and commitment to delivering top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant technical qualifications, customer service experience, and your ability to work independently.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've successfully handled similar responsibilities in the past, especially around maintenance and customer service.
Showcase Your Attention to Detail: Since precision is key in this role, make sure your application is free from typos and errors. Use clear formatting and structure to demonstrate your meticulous nature right from the start.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get back to you!
How to prepare for a job interview at NMC Recruitment Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the company's products and services. Brush up on any technical knowledge related to LOLER tests and maintenance procedures, as this will show your commitment and expertise during the interview.
✨Showcase Your Customer Focus
Prepare examples that highlight your strong customer service skills. Think about times when you've gone above and beyond for a client or resolved a tricky situation. This will demonstrate your passion for providing excellent service as a Field Service Engineer.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as diagnosing equipment faults or managing time effectively. Practise articulating your thought process clearly, as this will showcase your logical approach and problem-solving skills.
✨Highlight Your Safety Awareness
Since health and safety is crucial in this role, be prepared to discuss your experience with risk assessments and safety protocols. Showing that you prioritise safety will reassure the interviewers that you can work responsibly and effectively in the field.