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- Tasks: Provide bespoke solutions to clients using the Bloomberg Terminal and enhance client relationships.
- Company: Join Bloomberg, a leader in financial data and analytics.
- Benefits: Comprehensive training, competitive salary, and opportunities for career growth.
- Why this job: Dive into the financial markets and make a real impact with your expertise.
- Qualifications: Bachelor’s degree or relevant experience; strong interest in finance and customer service.
- Other info: Dynamic team environment with mentorship and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about the financial markets and excited by the prospect of creating customized solutions for the world’s leading financial professionals? If so, join our comprehensive training program for the Advanced Specialist team as part of the Analytics group, a key part of our Financial Products business.
Advanced Specialists are integral to the Bloomberg Help Desk, taking advanced questions from clients who use our state-of-the-art Bloomberg Terminal, also known as the Bloomberg Professional Service. The Advanced Specialists are responsible for having the highest level conversations with our customers either through real time chats, phone calls or face-to-face interactions. The team focuses on providing bespoke solutions in either Equities, Fixed Income, Foreign Exchange and Commodities. More importantly, their expertise expand to Niche areas of the business which include but is not limited to Portfolios and programming.
What’s Financial Products all about? The Financial Products team provides analysis and data to Bloomberg clients. We deliver the company’s core product, the legendary Bloomberg Professional Service, reaching more than 320,000 subscribers and millions of business professionals.
What we do as Advanced Specialists? Advanced Specialists work very closely with Sales and Analytics as partners to provide value-added business solutions to our customers through the Bloomberg Professional service.
Responsibilities include:
- Consulting with clients in real time to provide them with answers to the most in-depth questions received by the help desk
- Creating content, delivering and coordinating the training to our employees within the Sales and Analytics teams
- Mentoring high performing individuals from the analytics department
- Works closely with the Analytics management team to improve operational efficiencies within the department
- Collecting and acting upon client feedback on product to drive development
- Advanced specialists have expert product knowledge where each individual has a particular niche where they excel. Sales will leverage your diverse skills to showcase our customer services ability to go above and beyond standard expectations
What to expect from your full-time opportunity: You will start off your career within the Analytics department. In the beginning you will be required to go through a comprehensive training program designed to develop your cross asset and product knowledge so that you are prepared to take questions from clients on the Bloomberg Help Desk. Through daily interactions with key players in the financial industry, you will further enhance your skills in managing client relationships and problem solving. Upon successfully achieving your specialization, you will embark on your Advanced Specialist training path which will include more in-depth training as well as a rigorous self development plan to further acquire niche knowledge in preparation for the expectations of the role.
Company:
Bloomberg
Qualifications:
What we look for:
- Bachelor’s degree or relevant work experience required (or regional equiv)
- Business fluency in a second language preferred (As needed regionally)
- Strong interest in financial markets and understanding of Bloomberg’s position within it
- Experience in and enthusiasm for customer service
- Interest in technology and software solutions is desirable
- Multitasking and ability to work well under pressure
- Excellent verbal and written communication skills
- Desire and flexibility to learn and grow in a fast-paced environment
- Team player
- Very Strong desire and ability to learn new theory and functionality
- Proven experience in managing multiple projects simultaneously
- Experience in speaking in front of larger audiences
- Excellent critical thinking and problem solving skills
- Prior experience with use of the Bloomberg Terminal is a plus
Educational level:
Bachelor’s Degree
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Analytics Advanced Specialist employer: NLP PEOPLE
Contact Detail:
NLP PEOPLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analytics Advanced Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how personal connections can give you the inside scoop on job openings and company culture.
✨Tip Number 2
Prepare for those interviews! Research common questions for Advanced Specialists and practice your responses. We recommend using the STAR method to structure your answers, showcasing your problem-solving skills and experience.
✨Tip Number 3
Show off your passion for financial markets! During interviews, share your insights and experiences related to equities, fixed income, or any niche areas you’re familiar with. We want to see that spark in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Bloomberg.
We think you need these skills to ace Analytics Advanced Specialist
Some tips for your application 🫡
Show Your Passion for Financial Markets: Make sure to highlight your enthusiasm for the financial markets in your application. We want to see that you’re not just looking for a job, but that you’re genuinely excited about creating bespoke solutions for our clients.
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when applicants customise their applications to reflect the specific skills and experiences that align with the Advanced Specialist role. Show us how your background fits!
Highlight Your Communication Skills: Since this role involves a lot of client interaction, make sure to showcase your excellent verbal and written communication skills. We want to know how you can effectively engage with clients and provide top-notch support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at NLP PEOPLE
✨Know Your Financial Markets
Brush up on your knowledge of financial markets, especially Equities, Fixed Income, Foreign Exchange, and Commodities. Be prepared to discuss current trends and how they relate to Bloomberg's services. This will show your passion and understanding of the industry.
✨Master the Bloomberg Terminal
If you have prior experience with the Bloomberg Terminal, make sure to highlight it! If not, take some time to familiarise yourself with its features. Being able to discuss how you would use the terminal to solve client queries can set you apart from other candidates.
✨Practice Your Communication Skills
Since the role involves real-time interactions with clients, practice articulating complex ideas clearly and concisely. Consider doing mock interviews or explaining financial concepts to a friend to build your confidence in speaking.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenging situations in the past, especially in customer service roles. Highlight your critical thinking and ability to manage multiple projects simultaneously, as these are key skills for an Advanced Specialist.
