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For Companies At a Glance
- Tasks: Provide technical support and manage systems in a fast-paced data centre environment.
- Company: Join nLighten, a rapidly growing European edge data centre provider.
- Benefits: Be part of a high-growth company with exposure to innovative technologies.
- Why this job: Make a real impact on the future of digital infrastructure across Europe.
- Qualifications: 3-5 years experience with Linux and strong problem-solving skills required.
- Other info: Collaborative team culture with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Profile
nLighten is a European platform of distributed edge data centers, designed to meet the growing demand for AI, 5G, and hybrid cloud deployments. As a rapidly expanding provider, we offer scalable colocation hubs and best-in-class energy solutions across Europe. Our innovative and sustainable approach to digital infrastructure ensures reliability, efficiency, and future-ready solutions for our clients. nLighten’s current footprint is 34 data centers in 7 European countries, with the ambition to grow to 100 sites during the next 3-4 years.
About the Role
We are seeking a Technical Support Engineer to join our growing Network Operations team at the nLighten Milton Keynes Data Centre. In this role, you will deliver operational support across internal systems and customer managed services throughout Europe. You will work as part of a collaborative team, ensuring high availability, proactive monitoring, and efficient resolution of technical incidents across our distributed edge infrastructure. The ideal candidate is hands-on, technically curious, and comfortable working in a fast-paced environment where consistency, reliability, and process improvements are key.
Key Responsibilities
- System Administration and Support
- Manage and maintain Linux and Windows servers across internal and customer environments.
- Provide second and third line technical support to operations teams and escalate as required.
- Deploy, configure, and optimise server services, applications, and system components.
- Perform system patching, updates, hardening, and routine health checks.
- Monitor infrastructure health using tools such as PRTG and identify issues proactively.
- Investigate and resolve performance, networking, or application related incidents.
- Support backup, disaster recovery, and business continuity processes.
- Participate in an on-call rota to maintain service availability outside standard hours.
- Document technical procedures, system changes, and customer configurations clearly and accurately.
- Collaborate with European teams to ensure consistent service delivery.
- Contribute to continuous improvement initiatives across monitoring, automation, and workflows.
- Assist in developing internal systems and reporting improvements.
- Stay informed about relevant industry trends, technologies, and best practices.
What We’re Looking For
Experience and Technical Skills
- Three to five years of experience working with Linux Operating Systems via command line is required.
- Knowledge of virtualisation platforms, particularly Proxmox.
- Understanding of networking fundamentals and familiarity with PRTG and Building Management Systems.
- Strong problem-solving abilities and the capacity to derive insights from complex issues.
- Ability to manage multiple priorities effectively in a fast-paced environment.
Soft Skills
- High attention to detail and strong organisational abilities.
- Excellent communication and interpersonal skills, including customer facing interaction.
- Proactive, collaborative, and comfortable working with distributed teams.
Education and Languages
- Relevant technical certifications or equivalent hands-on experience.
- Fluency in English required. Proficiency in another European language is considered an advantage.
Why Join Us?
- High-growth environment: Contribute to a rapidly scaling company transforming Europe’s digital infrastructure.
- Technology exposure: Work with innovative technologies focused on automation, monitoring, and modern server environments.
- Impactful role: Play a key part in ensuring the reliability and advancement of nLighten’s data centre services.
If you have the right experience and are excited about contributing to the next evolution of edge data centers, we’d love to hear from you! Apply now and be part of our journey toward a more connected, efficient, and sustainable digital future.
Technical Support Engineer in Milton Keynes employer: nLighten
Contact Detail:
nLighten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Milton Keynes
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those working at nLighten or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Linux systems, networking fundamentals, and any tools mentioned in the job description. We want to see your hands-on experience shine!
✨Tip Number 3
Show your passion for technology and problem-solving during interviews. Share examples of how you've tackled complex issues in the past. We love candidates who are proactive and curious about improving processes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at nLighten.
We think you need these skills to ace Technical Support Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience with Linux and Windows servers, as well as any relevant technical certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining nLighten and how your background makes you a great fit for our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled complex issues in the past, especially in fast-paced environments. We’re all about finding solutions here at nLighten!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at nLighten
✨Know Your Tech Inside Out
Make sure you brush up on your Linux and Windows server management skills. Be ready to discuss your hands-on experience with command line operations, as well as any virtualisation platforms like Proxmox. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've tackled complex technical issues. Think about how you identified problems, the steps you took to resolve them, and the outcomes. This will demonstrate your analytical abilities and your knack for troubleshooting.
✨Communicate Clearly and Confidently
Since this role involves customer interaction, practice explaining technical concepts in simple terms. You want to show that you can communicate effectively with both technical and non-technical stakeholders. Role-play with a friend if you can!
✨Be Ready to Collaborate
nLighten values teamwork, so be prepared to discuss how you've worked with distributed teams in the past. Highlight any experiences where you contributed to process improvements or collaborated on projects, as this will showcase your proactive and collaborative nature.
