nLighten in Milton Keynes is seeking a Service Desk Support Agent to join a 24/7 environment. You will be the first point of contact for customers, manage service requests, incidents, and operational queries, and collaborate with Helpdesk Lead and teams to deliver excellent service.
The role combines customer service, ticketing coordination, and administrative support in a fast-paced, collaborative setting, with opportunities to improve processes and reporting across European markets.
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24/7 Service Desk Specialist - Customer Support & IT Ops in Milton Keynes employer: nLighten
nLighten is an exceptional employer, offering a dynamic work environment that fosters innovation and growth within the rapidly expanding data centre sector. With a commitment to cutting-edge technology and sustainability, employees have the opportunity to lead impactful projects while enjoying hybrid work flexibility across multiple European locations. The company prioritises professional development, providing pathways for career advancement and encouraging a diverse and inclusive workplace culture.
