nLighten is seeking a Service Desk Support Agent in Milton Keynes to join a fast-growing European data-centre platform. You will be the first point of contact for customers and internal teams, handling requests, incidents, and queries in a 24/7 operational environment.
You will collaborate with Operations, Technical Teams and Sales to deliver excellent service, maintain accurate records in Salesforce and ticketing systems, and help improve processes as the business expands.
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