At a Glance
- Tasks: Provide compassionate care to individuals with complex health needs in their homes.
- Company: Join NL Group, a leading recruitment agency in health and social care.
- Benefits: Competitive pay, holiday pay, free uniform, and employee discounts.
- Other info: Comprehensive training provided and opportunities for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 6 months of complex care experience and a valid UK driving licence required.
Location: Hull
Salary: £12.57 - £13.93 per hour + Holiday Pay
Employment Type: Temporary, various hours, day and night shifts available. Long term set rostered shifts are also available.
About Us: NL Group are a leading Recruitment Agency, specialising in the Health and Social care industry. With an experienced team holding over 20 years recruitment experience we have a proven track record of delivering for all our clients’ and candidate’s needs.
Role Overview: We are seeking three full time Support Workers to join our Complex Care team in Hull. You will work 12 hour shifts (days and nights) on a 4:3 shift pattern, averaging full time hours each week. Applicants MUST have a minimum of 6 months' complex care experience due to the needs of the service users. As a Complex Care Support Worker, you will play a crucial role in the day-to-day care and support of individuals with complex health needs. This may include those with physical disabilities and/or chronic illnesses (this includes a wide range such as Spinal injuries, Motor Neurone Disease, Epilepsy, and ventilated clients). You will work closely with our clients and their families to ensure they receive the personalised care they need to live fulfilling and independent lives.
Key Responsibilities:
- Provide high-quality care and support to clients with complex needs in their own homes or care settings.
- Assist with personal care tasks such as bathing, dressing, and feeding (This may involve PEG feeding as well).
- Administer medication and support with clinical procedures (following appropriate training).
- Support clients in accessing community resources, activities, and social events.
- Collaborate with healthcare professionals and families to create and implement care plans.
- Maintain accurate records and reports on client progress and health status.
- Ensure the safety and well-being of clients at all times.
About You:
- A valid UK driving license and access to a vehicle is essential.
- Previous experience in a role within health and social care sector (at least 6 months within the UK).
- Relevant qualifications in Health and Social Care (e.g., NVQ Level 2/3) are preferred but not essential.
- Compassionate, patient, and empathetic with a genuine passion for helping others.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as part of a multidisciplinary team.
- Willingness to undergo further training to support the complex needs of our clients.
What We Offer:
- Competitive salary with holiday pay.
- Comprehensive training and development program, including a full day introductory onsite training for complex care as part of your induction.
- We provide you with a 24 hour on-call operated internally by our care coordinators and registered managers who have experience in care to support you when working.
- Opportunities for further training and development within a growing organisation.
- We fund DBS applications for successful candidates.
- Free Uniform.
- Employee discount opportunities such as a Blue light card and Carers Discount.
Complex Care Support Worker employer: NLG
NL Group is an exceptional employer in the health and social care sector, offering a supportive work culture that prioritises employee development and well-being. With competitive pay rates, comprehensive training programmes, and a dedicated on-call support system, we empower our Complex Care Support Workers in Hull to provide high-quality care while enjoying opportunities for personal and professional growth. Join us to make a meaningful impact in the lives of individuals with complex health needs in a rewarding and fulfilling environment.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Support Worker
✨Tip Number 1
Network like a pro! Reach out to your contacts in the health and social care sector. Let them know you're on the lookout for a Complex Care Support Worker role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of complex care needs. Familiarise yourself with common conditions like spinal injuries and epilepsy. This will show potential employers that you’re serious about the role and ready to make a difference.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities at NL Group. We’re all about providing top-notch care, and we want passionate individuals like you on our team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the role.
We think you need these skills to ace Complex Care Support Worker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in complex care. We want to see how your skills match the needs of our clients, so don’t be shy about showcasing your past roles and responsibilities!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and why you’re a great fit for the Complex Care Support Worker role. Keep it personal and engaging – we love to see your personality!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward answers that get right to the heart of your experience and qualifications.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team in Hull!
How to prepare for a job interview at NLG
✨Know Your Stuff
Make sure you brush up on your knowledge of complex care needs. Familiarise yourself with conditions like spinal injuries and epilepsy, as well as the specific tasks involved in personal care. This will show that you're not just interested in the role but also understand the challenges that come with it.
✨Show Your Compassion
During the interview, let your passion for helping others shine through. Share personal experiences or stories that highlight your empathy and patience. Employers want to see that you genuinely care about making a difference in people's lives.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process, team dynamics, or how they support their staff. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to complex care. Think about past experiences where you had to make quick decisions or provide support in challenging circumstances. Practising these scenarios can help you articulate your responses clearly during the interview.
