At a Glance
- Tasks: Communicate with customers and manage accounts to ensure timely payments.
- Company: Join a large, supportive business in Luton with a focus on career growth.
- Benefits: Career development opportunities, supportive team environment, and excellent office facilities.
- Other info: Nurturing environment with a clear path for professional development.
- Why this job: Kickstart your career in finance with hands-on experience and mentorship.
- Qualifications: Desire to learn and grow; no prior experience required.
The predicted salary is between 22000 - 26000 £ per year.
NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path. The business have a large head office team and set up that offers a setting that will nurture and develop new starters and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.
Duties:
- Communicating with customers and ops team on accounts queries
- Regular customer contact by phone and email, develop relationships for more efficient and timely collection
- Implementing the debt collecting processes on aged debtors, including telephone and email activity
- Maintain accurate and up to date customer details and account records
- Chase and collect overdue payments
- Use initiative to achieve targeted results, while promoting customer goodwill
- Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any issues
Junior Credit Controller in Luton employer: NLB Solutions
NLB Solutions is an excellent employer for those seeking to kickstart their career in credit control, offering a supportive work culture in Luton with a focus on employee growth and development. With a dedicated team and a solid management structure, new starters are nurtured through training opportunities and the chance to study towards qualifications after a probation period, all within a modern office environment that includes convenient parking. This role not only provides valuable experience but also paves the way for a promising career path in a large, established business.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Credit Controller in Luton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even LinkedIn connections who might know someone at NLB Solutions. A personal introduction can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in growing with their team and contributing to their success.
✨Tip Number 3
Practice your communication skills! Since the role involves regular contact with customers, being able to articulate your thoughts clearly and confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in developing your career with them.
We think you need these skills to ace Junior Credit Controller in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Credit Controller role. Highlight any relevant experience or skills that show your desire to learn and grow in this area. We want to see how you can fit into our team!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you're excited about the opportunity and how you plan to contribute to our success.
Showcase Your Communication Skills:Since the role involves regular contact with customers and the ops team, make sure to demonstrate your communication skills in your application. Whether it's through examples in your CV or your writing style in your cover letter, we want to see that you can connect with others effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at NLB Solutions
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control. Brush up on key terms and processes related to debt collection and customer communication. This will show your potential employer that you're genuinely interested in the role and ready to learn.
✨Show Your Communication Skills
Since the role involves regular contact with customers and the ops team, practice how you would handle common queries. Think about how you can build relationships while being efficient in collecting payments. Be prepared to demonstrate your communication style during the interview.
✨Demonstrate Your Initiative
Employers love candidates who can think on their feet. Prepare examples of times when you've used your initiative to solve a problem or improve a process. This could be from previous jobs, internships, or even school projects. It shows you're proactive and ready to contribute.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
