At a Glance
- Tasks: Communicate with customers, manage accounts, and collect overdue payments.
- Company: Join a large, supportive business in Luton with a nurturing environment.
- Benefits: Career growth opportunities, study support, and a friendly team atmosphere.
- Other info: Flexible hours and a chance to develop your skills in a dynamic team.
- Why this job: Kickstart your career in finance with hands-on experience and mentorship.
- Qualifications: Proficiency in Microsoft Office and strong communication skills required.
The predicted salary is between 22000 - 28000 £ per year.
NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path. The business have a large head office team and set up that offers a setting that will nurture and develop new starters and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.
Duties:
- Communicating with customers and ops team on accounts queries
- Regular customer contact by phone and email, develop relationships for more efficient and timely collection
- Implementing the debt collecting processes on aged debtors, including telephone and email activity
- Maintain accurate and up to date customer details and account records
- Chase and collect overdue payments
- Use initiative to achieve targeted results, while promoting customer goodwill
- Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
- Assist with sales invoicing and other tasks of the accounts team as required
- Processing and allocating unallocated payments as required
Person Spec:
- Excellent knowledge of Microsoft Office package including Excel
- Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients
- Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced
- Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times
- Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads
- Flexible, punctual and able to meet multiple deadlines on a daily basis
- Confident, enthusiastic and self-motivated
- Determination to succeed
- Enjoys and is able to work as part of a small team
Credit Controller in Luton employer: NLB Solutions
NLB Solutions offers an exceptional opportunity for aspiring credit controllers in Luton, providing a supportive work environment that fosters growth and development. With a dedicated team and a solid management structure, employees can expect to receive guidance and training to help them excel in their careers. The company’s modern offices, complete with parking, create a comfortable setting for collaboration and success, making it an ideal place for those looking to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to credit control. We recommend role-playing with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about the opportunity to learn and grow within their company. A positive attitude can make a huge difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed, and we’re always looking for passionate individuals ready to kickstart their careers in credit control.
We think you need these skills to ace Credit Controller in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight any relevant experience or skills that match the job description, like your knowledge of Microsoft Office and communication skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you're keen to learn and grow with us, and how you can contribute to the team. Keep it friendly and professional!
Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at NLB Solutions
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and payments, so brush up on your financial knowledge. Familiarise yourself with basic accounting terms and processes, as well as the company's financial practices. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since the job involves regular contact with customers and the ops team, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles or situations. This will demonstrate your ability to build relationships and resolve queries efficiently.
✨Demonstrate Initiative
Employers love candidates who can think on their feet. Think of instances where you've taken the initiative to solve a problem or improve a process. Be ready to discuss these examples during your interview to highlight your proactive nature and determination to succeed.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers!
