At a Glance
- Tasks: Communicate with customers, manage accounts, and collect overdue payments.
- Company: Join a large, supportive business in Luton with a nurturing environment.
- Benefits: Career development opportunities, study support, and a friendly team atmosphere.
- Other info: Flexible working hours and a chance to work in a dynamic team.
- Why this job: Kickstart your career in finance with hands-on experience and growth potential.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and a proactive attitude.
The predicted salary is between 22000 - 28000 £ per year.
NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path. The business have a large head office team and set up that offers a setting that will nurture and develop new starters and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.
Duties:
- Communicating with customers and ops team on accounts queries
- Regular customer contact by phone and email, develop relationships for more efficient and timely collection
- Implementing the debt collecting processes on aged debtors, including telephone and email activity
- Maintain accurate and up to date customer details and account records
- Chase and collect overdue payments
- Use initiative to achieve targeted results, while promoting customer goodwill
- Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
- Assist with sales invoicing and other tasks of the accounts team as required
- Processing and allocating unallocated payments as required
Person Spec:
- Excellent knowledge of Microsoft Office package including Excel
- Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients
- Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced
- Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times
- Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads
- Flexible, punctual and able to meet multiple deadlines on a daily basis
- Confident, enthusiastic and self-motivated
- Determination to succeed
- Enjoys and is able to work as part of a small team
Junior Credit Controller in Caddington employer: NLB Solutions
NLB Solutions offers an exceptional opportunity for aspiring credit controllers in Luton, providing a supportive work environment that fosters growth and development. With a dedicated team and a solid management structure, employees can expect to receive guidance and training to help them excel in their careers while enjoying modern office facilities and convenient parking. This role not only promises a clear career path but also encourages a collaborative culture where new starters can thrive and achieve their professional goals.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Credit Controller in Caddington
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like NLB Solutions.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to NLB Solutions's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Junior Credit Controller in Caddington
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at NLB Solutions
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
