At a Glance
- Tasks: Communicate with customers, manage accounts, and collect overdue payments.
- Company: Join a large, supportive business in Luton with a nurturing environment.
- Benefits: Career development opportunities, study support, and a friendly team atmosphere.
- Other info: Flexible working hours and a chance to work in a dynamic team.
- Why this job: Kickstart your career in finance with hands-on experience and growth potential.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and a proactive attitude.
The predicted salary is between 22000 - 28000 £ per year.
NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path. The business have a large head office team and set up that offers a setting that will nurture and develop new starters and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.
Duties:
- Communicating with customers and ops team on accounts queries
- Regular customer contact by phone and email, develop relationships for more efficient and timely collection
- Implementing the debt collecting processes on aged debtors, including telephone and email activity
- Maintain accurate and up to date customer details and account records
- Chase and collect overdue payments
- Use initiative to achieve targeted results, while promoting customer goodwill
- Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
- Assist with sales invoicing and other tasks of the accounts team as required
- Processing and allocating unallocated payments as required
Person Spec:
- Excellent knowledge of Microsoft Office package including Excel
- Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients
- Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced
- Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times
- Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads
- Flexible, punctual and able to meet multiple deadlines on a daily basis
- Confident, enthusiastic and self-motivated
- Determination to succeed
- Enjoys and is able to work as part of a small team
Junior Credit Controller in Caddington employer: NLB Solutions
NLB Solutions is an excellent employer located in Hemel Hempstead, offering a supportive work culture that prioritises employee development and on-the-job training. As a Payroll Officer, you will benefit from a collaborative environment where your attention to detail and Excel skills are valued, alongside opportunities for professional growth within the payroll team. Join us to be part of a company that fosters meaningful employment and rewards dedication.
