At a Glance
- Tasks: Communicate with customers, manage accounts, and collect overdue payments.
- Company: Join a large business in Luton with a supportive team culture.
- Benefits: Career development opportunities, training support, and a friendly work environment.
- Other info: Flexible hours and a chance to work in a dynamic team.
- Why this job: Kickstart your career in finance with hands-on experience and growth potential.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 30000 £ per year.
NLB Solutions is working with a large business in Luton that is looking for a new credit controller to join the team. The role will suit someone looking for a first or second job in the area. It requires a desire to learn, grow and develop into this role and company. The role reports to a Supervisor who reports to a Credit Manager. With an excellent set of offices, parking and a settled team, this role is a chance to join a business that offers a career path. The business has a large head office team and setup that nurtures and develops new starters and helps them study and qualify in their chosen field after a probation period, with a solid manager and supervisor. It is a chance to start a promising career.
Duties
- Communicating with customers and ops team on account queries
- Regular customer contact by phone and email, developing relationships for more efficient and timely collection
- Implementing the debt collecting processes on aged debtors, including telephone and email activity
- Maintaining accurate and up-to-date customer details and account records
- Chasing and collecting overdue payments
- Using initiative to achieve targeted results, while promoting customer goodwill
- Making and suggesting adjustments to company spreadsheets/databases, handling basic queries and assisting in resolving any payment issues
- Assisting with sales invoicing and other tasks of the accounts team as required
- Processing and allocating unallocated payments as required
Person Spec
- Excellent knowledge of Microsoft Office package including Excel
- Must be proactive, forward-thinking, able to use own initiative and possess the ability to understand the needs and expectations of internal/external clients
- Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced
- Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times
- Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads
- Flexible, punctual and able to meet multiple deadlines on a daily basis
- Confident, enthusiastic and self-motivated
- Determination to succeed
- Enjoys and is able to work as part of a small team
Credit Controller in Caddington employer: NLB Solutions
NLB Solutions is an excellent employer located in Luton, offering a supportive work environment that fosters growth and development for new starters. With a dedicated management team and a focus on nurturing talent, employees can expect to embark on a rewarding career path while enjoying modern office facilities and a collaborative culture. The company prioritises employee development, providing opportunities for further study and qualification after the probation period, making it an ideal place for those looking to build a successful career in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Caddington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, it shows you're keen on joining us!
We think you need these skills to ace Credit Controller in Caddington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight any relevant experience or skills that match the job description, like your knowledge of Microsoft Office and communication skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you're keen to learn and grow with us at NLB Solutions. A personal touch goes a long way!
Show Off Your Attention to Detail:In a role like this, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their work accurately and professionally.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at NLB Solutions
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and payments, so brush up on your financial knowledge. Familiarise yourself with basic accounting principles and be ready to discuss how you would handle common scenarios, like overdue payments or customer queries.
✨Show Off Your Communication Skills
This role requires excellent written and verbal communication. Prepare examples of how you've effectively communicated in previous roles or situations. Think about times when you resolved conflicts or built relationships, as these will showcase your interpersonal skills.
✨Demonstrate Initiative
The job calls for someone proactive and forward-thinking. Be prepared to share instances where you've taken the initiative to solve problems or improve processes. This could be anything from streamlining a task to suggesting a new approach to debt collection.
✨Be Organised and Punctual
Time management is key in this role. During the interview, highlight your organisational skills and how you prioritise tasks. You might even want to mention any tools or methods you use to keep track of deadlines and manage your workload effectively.
