Interior Designer in Totnes

At Nkuku we create beautifully handmade homewares and furniture. We work with makers throughout the world, combining timeless design with traditional skills and natural materials. Our brand is built on three core values: Natural, Ethical, and Crafted, which guide everything we say and do. Committed to ethical practices from the start, we are proud to be B Corp certified, joining a growing community of companies that balance purpose and profit. We foster a professional yet friendly and informal culture where respect and collaboration are highly valued. We encourage creativity, work together as a team, and strive toward shared success.

As our in-house Interior Designer, you will combine your creative expertise with a strong commercial focus to offer tailored design services to our customers. You will deliver inspirational in-home consultations, in-store design advice, and support the store’s retail sales. You will be responsible for managing projects from concept through to installation, coordinating FF&E selections, and maintaining strong relationships with third-party suppliers to ensure a seamless client experience.

Key Responsibilities:

• Deliver a professional and engaging interior design service, both in-store and in clients' homes, tailored to individual needs and tastes.
• Manage interior design projects from concept to installation, including scheduling, liaising with suppliers, and overseeing final delivery.
• Select and specify appropriate FF&E (Furniture, Fixtures & Equipment) and manage third-party suppliers to ensure quality, timelines, and budget are maintained.
• Collaborate closely with the retail sales team to identify design opportunities, generate leads, and support the store in achieving sales targets.
• Create mood boards, layout plans, and bespoke design proposals to help customers visualise their projects.
• Maintain expert knowledge of the full product range, including new launches, and demonstrate how pieces can work together within a design scheme.
• Develop strong relationships with clients to encourage repeat business, referrals, and long-term loyalty, maintaining a personal client book.
• Ensure smooth and professional installations, managing logistics, delivery teams, and client expectations on-site.
• Work confidently with trade and commercial clients, adapting the service to meet varying project requirements.
• Support marketing initiatives to promote the interior design service, including local outreach, workshops, and in-store events.
• Stay current with interior design trends, market insights, and competitor activities to continually refine the client offering.

Skills and Knowledge:

• Professional interior design qualification or significant practical experience in a design role.
• Strong project management skills, with experience handling FF&E procurement and managing third-party suppliers.
• A passion for homeware, interiors, and creating beautiful, functional spaces.
• Excellent communication, interpersonal, and presentation skills.
• Proficient in design software such as SketchUp, CAD, or equivalent.
• Strong consultative selling ability, with experience working to sales targets in a retail environment.
• Highly organised with excellent time management skills and the ability to juggle multiple projects simultaneously.
• Commercially astute, with a strong understanding of the link between design services and retail performance.

Personal Attributes:

• Warm, approachable, and client-focused, with a natural ability to build trust and rapport.
• Creative and solutions-driven, with a meticulous eye for detail.
• Proactive, self-motivated, and confident in taking ownership of projects.
• Collaborative team player, willing to support wider store activities and contribute to a positive, dynamic retail environment.
• Energetic ambassador for the brand, both in-store and externally.

This is a great opportunity to develop your marketing and content career within a growing ethical lifestyle brand.

Benefits:

• A competitive salary and incentives
• 25 days holiday per year
• BUPA Healthcare Plan
• Life Cover Insurance
• Statutory Pension
• Company Cycle to Work scheme
• Exclusive discounts on Nkuku products and within the café
• Paid Charity Volunteering Days

We’re a growing business that encourages our people to grow with us.