Director of Operations in London

Director of Operations in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic projects and drive impactful initiatives across teams.
  • Company: Join Cloudinary, a leading Image and Video API platform trusted by thousands globally.
  • Benefits: Enjoy robust vacation policies, wellness perks, and a development stipend.
  • Why this job: Make a real impact in a fast-paced environment with top talent.
  • Qualifications: 10+ years in Strategic Business Operations, strong problem-solving skills.
  • Other info: Collaborative culture focused on growth, innovation, and meaningful work.

The predicted salary is between 43200 - 72000 £ per year.

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

Cloudinary’s Strategy & Operations team exists to turn strategy into action ensuring the company executes with focus, speed and real impact. As we enter the next stage of Cloudinary’s growth, we’re hiring a Director of Operations who can help accelerate the work that truly matters. In this role, you’ll support some of the company’s highest-impact priorities from internal AI initiatives to helping teams shape, build and launch new products. You’ll gain broad exposure to senior leaders, play a central role in how decisions turn into outcomes, and make a visible impact across multiple functions.

Responsibilities

  • Accelerate strategic projects
  • Support the company’s highest-priority initiatives including AI adoption, product evolution, and growth-critical cross-functional programs
  • Bring clarity to complex or ambiguous objectives, establishing crisp goals, simple plans, and measurable outcomes
  • Create momentum by unblocking decisions, simplifying problems, and ensuring teams stay focused on what drives impact
  • Improve collaboration at scale
  • Align teams across Product, R&D, GTM, Finance and Operations on goals, decisions and timelines ensuring work moves with speed and cohesion
  • Build trusted relationships quickly and become a partner teams seek out because progress is faster and clearer with you involved
  • Facilitate the conversations that matter: surfacing trade-offs, enabling decisions, and ensuring shared ownership from early product definition through to GTM execution

What Success Looks Like

  • Teams consistently report that work moves faster, clearer, and with greater impact because of your involvement
  • High-priority projects achieve measurable progress, not just activity
  • Cross-functional collaboration improves with less friction, better alignment, more decisive execution
  • You become a trusted operator leaders bring in when outcomes matter and time is tight

About you

  • 10+ years of experience in Strategic Business Operations
  • Experience operating in growth-stage SaaS or similarly fast-moving organisations
  • Strong grounding in structured problem-solving; consulting background welcome but not required
  • Excellent judgement: you know when to introduce structure and when to prioritise momentum
  • Proven ability to influence without authority and to build credibility quickly
  • Comfortable working across multiple teams and shifting contexts at pace
  • Clear communicator who brings focus and simplicity to complex discussions
  • A bias for action paired with a pragmatic, low-bureaucracy mindset
  • Familiarity with (or willingness to adopt quickly) lightweight project management tools and operational processes, used to support clarity and coordination with minimal bureaucracy

What we offer

  • Awesome technology
  • Top-talent peers
  • Robust vacation & wellness policy
  • Annual development stipend
  • Catered lunches or a food stipend

Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Director of Operations in London employer: NKC Systems

Cloudinary is an exceptional employer that fosters a culture of collaboration, humility, and curiosity, making it an ideal place for the Director of Operations role. With a commitment to healthy growth and meaningful work, employees benefit from robust vacation policies, annual development stipends, and the opportunity to work alongside top talent in a fast-paced, innovative environment. The company's global presence and focus on impactful projects ensure that your contributions will be valued and recognised, allowing you to make a significant difference in the tech landscape.
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Contact Detail:

NKC Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those at Cloudinary. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for interviews by understanding Cloudinary's products and culture. Show us how your experience aligns with our mission and values – it’ll make you stand out!

✨Tip Number 3

Follow up after interviews! A quick thank-you note can leave a lasting impression and shows us you're genuinely interested in the role.

✨Tip Number 4

Don’t hesitate to apply through our website. It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take initiative!

We think you need these skills to ace Director of Operations in London

Strategic Business Operations
Project Management
Structured Problem-Solving
Influencing Without Authority
Cross-Functional Collaboration
Clear Communication
Judgement
Agility in Fast-Moving Environments
Relationship Building
Decision-Making Facilitation
Bias for Action
Familiarity with Project Management Tools
Operational Processes

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your experience in strategic business operations and how it aligns with Cloudinary's mission. We want to see how you can bring clarity and momentum to our high-priority initiatives!

Showcase Your Impact: When detailing your past roles, focus on measurable outcomes and the impact you've made. Use specific examples that demonstrate your ability to influence without authority and improve collaboration across teams. We love seeing how you've made a difference!

Keep It Clear and Concise: We appreciate clear communication, so make sure your application is easy to read and straight to the point. Avoid jargon and complex language; instead, use simple terms to convey your ideas. This will help us understand your thought process better!

Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application gets to the right people quickly. Plus, it’s the best way to stay updated on your application status. We can't wait to hear from you!

How to prepare for a job interview at NKC Systems

✨Know Your Stuff

Before the interview, dive deep into Cloudinary's products and services. Understand how their Image and Video API platform works and think about how your experience in strategic business operations can align with their goals, especially around AI initiatives and product evolution.

✨Showcase Your Impact

Prepare specific examples from your past roles where you accelerated projects or improved collaboration across teams. Highlight measurable outcomes to demonstrate how your involvement made a difference, as this aligns perfectly with what Cloudinary is looking for.

✨Be a Problem Solver

Cloudinary values clarity in complex situations. Be ready to discuss how you've tackled ambiguous objectives in the past. Think of ways you can bring structure to chaos while maintaining momentum, and be prepared to share these strategies during your chat.

✨Build Relationships

Emphasise your ability to build trust quickly with cross-functional teams. Share stories that illustrate how you've facilitated important conversations and enabled decision-making in previous roles. This will show that you can be the partner teams seek out for impactful progress.

Director of Operations in London
NKC Systems
Location: London
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  • Director of Operations in London

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • N

    NKC Systems

    50-100
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