Director of Operations

Director of Operations

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic projects and enhance collaboration across teams to drive impactful outcomes.
  • Company: Join Cloudinary, a leading Image and Video API platform trusted by thousands globally.
  • Benefits: Enjoy a robust vacation policy, wellness perks, and an annual development stipend.
  • Why this job: Make a real impact in a fast-paced environment while working with cutting-edge technology.
  • Qualifications: 10+ years in Strategic Business Operations, strong problem-solving skills, and excellent communication.
  • Other info: Be part of a diverse team that values humility, curiosity, and collaboration.

The predicted salary is between 43200 - 72000 £ per year.

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you're looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

Cloudinary's Strategy & Operations team exists to turn strategy into action ensuring the company executes with focus, speed and real impact. As we enter the next stage of Cloudinary's growth, we're hiring a Director of Operations who can help accelerate the work that truly matters. In this role, you'll support some of the company's highest-impact priorities from internal AI initiatives to helping teams shape, build and launch new products. You'll gain broad exposure to senior leaders, play a central role in how decisions turn into outcomes, and make a visible impact across multiple functions.

Responsibilities
  • Accelerate strategic projects: Support the company's highest-priority initiatives including AI adoption, product evolution, and growth-critical cross-functional programmes. Bring clarity to complex or ambiguous objectives, establishing crisp goals, simple plans, and measurable outcomes. Create momentum by unblocking decisions, simplifying problems, and ensuring teams stay focused on what drives impact.
  • Improve collaboration at scale: Align teams across Product, R&D, GTM, Finance and Operations on goals, decisions and timelines ensuring work moves with speed and cohesion. Build trusted relationships quickly and become a partner teams seek out because progress is faster and clearer with you involved. Facilitate the conversations that matter: surfacing trade-offs, enabling decisions, and ensuring shared ownership from early product definition through to GTM execution.
What Success Looks Like
  • Teams consistently report that work moves faster, clearer, and with greater impact because of your involvement.
  • High-priority projects achieve measurable progress, not just activity.
  • Cross-functional collaboration improves less friction, better alignment, more decisive execution.
  • You become a trusted operator leaders bring in when outcomes matter and time is tight.
About You
  • 10+ years of experience in Strategic Business Operations.
  • Experience operating in growth-stage SaaS or similarly fast-moving organisations.
  • Strong grounding in structured problem-solving, consulting background welcome but not required.
  • Excellent judgement: you know when to introduce structure and when to prioritise momentum.
  • Proven ability to influence without authority and to build credibility quickly.
  • Comfortable working across multiple teams and shifting contexts at pace.
  • Clear communicator who brings focus and simplicity to complex discussions.
  • A bias for action paired with a pragmatic, low-bureaucracy mindset.
  • Familiarity with (or willingness to adopt quickly) lightweight project management tools and operational processes, used to support clarity and coordination with minimal bureaucracy.
Benefits
  • Awesome technology.
  • Top-talent peers.
  • Robust vacation & wellness policy.
  • Annual development stipend.
  • Catered lunches or a food stipend.

Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Director of Operations employer: NKC Systems

Cloudinary is an exceptional employer that fosters a culture of collaboration, curiosity, and humility, making it an ideal place for the Director of Operations role. With a commitment to employee growth through robust development stipends and a supportive work environment, Cloudinary empowers its team to make meaningful contributions while enjoying a healthy work-life balance. Located in a dynamic industry, employees benefit from working alongside top talent and engaging with cutting-edge technology, ensuring their work has a significant impact on the company's success.
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Contact Detail:

NKC Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those at Cloudinary. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by understanding Cloudinary's products and culture. Show us how your experience aligns with our mission and values. We love candidates who can connect their skills to what we do!

✨Tip Number 3

Practice your storytelling skills. Be ready to share specific examples of how you've driven impact in previous roles. We want to hear about your successes and how you can bring that energy to Cloudinary.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're serious about joining our team.

We think you need these skills to ace Director of Operations

Strategic Business Operations
AI Adoption
Product Evolution
Cross-Functional Collaboration
Structured Problem-Solving
Influencing Without Authority
Clear Communication
Project Management Tools
Judgement
Building Credibility
Adaptability
Focus on Impact
Decision-Making Facilitation
Growth-Stage SaaS Experience

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your experience in strategic business operations and how it aligns with Cloudinary's mission. We want to see how you can bring clarity and momentum to our high-priority initiatives!

Showcase Your Impact: When detailing your past roles, focus on measurable outcomes and the impact you've made. Use specific examples that demonstrate your ability to influence without authority and improve collaboration across teams. We love seeing how you've made a difference!

Keep It Clear and Concise: In your written application, clarity is key! Avoid jargon and keep your language straightforward. We appreciate a clear communicator who can simplify complex discussions, so make sure your application reflects that style.

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it shows us you're serious about joining the Cloudinary team and making an impact!

How to prepare for a job interview at NKC Systems

✨Know Your Stuff

Before the interview, dive deep into Cloudinary's products and services. Understand how their Image and Video API works and think about how your experience aligns with their mission of enhancing user engagement and creativity. This will show that you're genuinely interested and prepared.

✨Showcase Your Strategic Mindset

As a Director of Operations, you'll need to demonstrate your ability to turn strategy into action. Prepare examples from your past where you've accelerated projects or improved collaboration across teams. Be ready to discuss how you can bring clarity to complex objectives and drive measurable outcomes.

✨Build Rapport Quickly

Cloudinary values collaboration and trust. During the interview, focus on building a connection with your interviewers. Share stories that highlight your ability to influence without authority and how you've fostered strong relationships in previous roles. This will help them see you as a partner who can drive progress.

✨Communicate Clearly and Simply

Given the complexity of the role, it's crucial to communicate your thoughts clearly. Practice explaining your ideas in a straightforward manner, especially when discussing past experiences. This will demonstrate your ability to simplify complex discussions, which is key for the position.

Director of Operations
NKC Systems
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