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- Tasks: Manage a dynamic team of agency workers and ensure smooth operations on-site.
- Company: Join a supportive team at a key client location in Warrington.
- Benefits: Starting salary of £14.50, with performance reviews after 3 months.
- Why this job: Make a real impact by developing workers towards permanent roles.
- Qualifications: Experience in workforce management and strong communication skills.
- Other info: Full training provided and opportunities for career progression.
The predicted salary is between 28 - 30 £ per hour.
Location: On-site at client premises
Working Pattern: 5 days per week
Vacancies: 2 roles available - Morning Shift & Night Shift
Starting Salary - £14.50 - Pay Review based on performance after Month 3 Guaranteed.
Full Training and Onboarding provided
We are recruiting two proactive and people-focused Shift Managers to work on-site at a key client location. This role is responsible for the day-to-day management of an agency workforce, ensuring all workers are checked in, fully inducted, supported, and performing to a high standard with the aim of progressing into permanent employment.
You will be part of a team of four Shift Managers, working collaboratively to achieve group targets while delivering an excellent service to both workers and the client.
Key Responsibilities- Manage the on-site agency workforce during your assigned shift (Morning or Afternoon)
- Ensure all workers are correctly checked in and out and compliant with attendance procedures
- Deliver inductions to new starters, ensuring full understanding of site rules, processes, and expectations
- Monitor and track worker performance, attendance, and conduct, providing feedback and support where required
- Support and coach workers with the aim of developing them towards permanent opportunities
- Work closely with a dedicated Resourcer to ensure all staffing requirements are fulfilled
- Liaise daily with client representatives and on-site shift managers to ensure optimal workforce performance
- Address any on-site issues promptly, escalating where necessary
- Maintain accurate records and reports relating to workforce performance and compliance
- Contribute to team and group targets, supporting continuous improvement across the site
- Previous experience in agency, recruitment, operations, or workforce management (preferred)
- Strong communication and interpersonal skills
- Confident managing people in a fast-paced environment
- Organised, reliable, and able to prioritise workload effectively
- Ability to work collaboratively as part of a team
- Professional and customer-focused approach when liaising with clients and workers
- Comfortable working on-site and being a visible point of contact
- Full-time, on-site role working 5 days per week
- Opportunity to be part of a supportive team of 4 Shift Managers
- Clear focus on worker development and permanent placement outcomes
- Exposure to a key client environment with opportunities for progression
Shift Manager in Willenhall employer: NJT South East Ltd
Contact Detail:
NJT South East Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Willenhall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Shift Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to workforce management and team dynamics. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your people skills! During interviews, share specific examples of how you've successfully managed teams or resolved conflicts. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at our client site.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Manager in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in agency, recruitment, or workforce management to show us you’re a great fit for the Shift Manager position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've managed teams or improved performance in past jobs, so we can see your proactive approach in action.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can easily understand your points.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NJT South East Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the key tasks like managing the workforce, delivering inductions, and monitoring performance. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Shift Manager, you'll be working closely with a diverse group of people. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight your strong communication and interpersonal skills to prove you're the right fit for this people-focused position.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle common situations, such as addressing attendance issues or coaching a worker towards permanent employment. Practising these scenarios will help you respond confidently and effectively.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities, so be prepared to discuss how you prioritise tasks and manage your workload. Share specific examples of how you've kept things running smoothly in a fast-paced environment, which will reassure them that you can handle the demands of the job.
