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- Tasks: Support the supply chain team, ensuring efficient order processing and customer service.
- Company: Join a B Corp accredited manufacturer experiencing exciting growth in South Manchester.
- Benefits: Enjoy hybrid work, competitive salary, pension, private medical cover, and 25 days leave.
- Why this job: Be part of a dynamic team with a focus on customer satisfaction and professional development.
- Qualifications: Customer service experience in supply chain, strong Excel skills, and excellent communication abilities required.
- Other info: Free car parking and electric charge points available; close to Manchester Airport.
The predicted salary is between 23000 - 27000 £ per year.
A leading manufacturer is experiencing an exciting period of growth and now has an excellent opportunity for an ambitious Supply Chain Coordinator to join their South Manchester based team. They offer a blended approach to work, giving you the flexibility to work from home 2 days per week on mutually agreed days. They also offer a great benefits package including Pension, Private Medical and Dental cover, 25 days leave, competitive salary, and an annual bonus scheme.
The role will be based at Head Office, close to Manchester Airport with excellent public transport links and the added advantage of free car parking and electric charge points if you choose to drive to work.
Role Overview:
The role will involve supporting the Head of Supply Chain & Team Leader ensuring the highest standard of service is always provided to all customers both internal and external. Responsibilities include:
- Efficient retrieval, processing, and delivery of all orders through a regular interface with the third-party warehouse & logistics provider (3PL).
- Co-ordinating activities between customers, 3PL, and internal teams e.g., QA, for timely and effective resolution of any queries, complaints, or distribution problems.
- Carrying out supply chain duties including customer data and sales data analysis, management and KPI reporting, and order validations.
Key Requirements:
- An excellent track record of customer service within supply chain with a high level of motivation and determination to succeed.
- Previous experience of working with 3PLs and maintaining key customer and supplier relationships would be beneficial.
- Confident working in a fast-paced and busy team environment.
- Ability to manage a diverse workload with excellent planning and organisational skills.
- Strong attention to detail to ensure accuracy levels and efficiency.
- Strong interpersonal skills, with the ability to communicate appropriately, verbally and in writing.
- Strong computer literacy skills using Excel for regular data analysis and KPI reporting.
- Fully proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint), with strong Excel skills including Pivot tables and Look Ups.
- Ability to work with SAP and adapt to other software packages is desirable.
- Good knowledge of supply chain and distribution.
You will have excellent customer service skills within supply chain and be confident working in a fast-paced and busy team environment, along with excellent MS Office skills including Pivot tables and Look Ups using Excel.
Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15576.
Supply Chain Coordinator employer: NJR Recruitment
Contact Detail:
NJR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Supply Chain Coordinator. Understanding the nuances of order processing, customer service, and working with third-party logistics (3PL) will help you stand out during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially Pivot tables and Look Ups. Being able to demonstrate your proficiency in data analysis during discussions can significantly boost your chances of landing the job.
✨Tip Number 3
Network with professionals in the supply chain field. Engaging with industry contacts can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships and resolved issues in previous roles. This will showcase your customer service skills and ability to thrive in a fast-paced environment.
We think you need these skills to ace Supply Chain Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain management, particularly any roles involving customer service and 3PL interactions. Use specific examples to demonstrate your skills in data analysis and KPI reporting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the supply chain process. Mention your ability to manage diverse workloads and your strong attention to detail, as these are key requirements for the position.
Highlight Technical Skills: Emphasise your proficiency in Microsoft Office, especially Excel, and any experience with SAP or similar software. Provide examples of how you've used these tools in previous roles to support your application.
Showcase Interpersonal Skills: In your application, illustrate your strong communication skills and ability to engage with various stakeholders. Share instances where you successfully resolved customer queries or complaints, as this aligns with the job's focus on customer service.
How to prepare for a job interview at NJR Recruitment
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service within the supply chain, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to maintain strong relationships with both customers and suppliers.
✨Demonstrate Your Data Analysis Proficiency
The job involves regular data analysis and KPI reporting using Excel. Brush up on your Excel skills, especially Pivot tables and Look Ups, and be ready to discuss how you've used these tools in previous roles to drive efficiency and accuracy.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to manage unexpected challenges or prioritise tasks effectively, and be ready to explain your thought process and outcomes.
✨Familiarise Yourself with 3PL Operations
Since experience with third-party logistics providers is beneficial, do some research on common practices and challenges in 3PL operations. Be prepared to discuss any relevant experience you have and how it can contribute to the role.
