Insurance Account Handler
Stoke-on-Trent | Hybrid Working | £35,000-£42,000 + Bonus
Are you an experienced Insurance professional looking for your next career move?
We are currently recruiting for an Insurance Account Handler to join a well-established and highly regarded independent insurance organisation based in Stoke-On-Trent.
This is an excellent opportunity for someone looking to build on their existing insurance experience within a supportive and collaborative team. The role offers a competitive salary based on experience, a generous bonus structure and a range of additional benefits, alongside hybrid and flexible working options.
The Role
As an Insurance Account Handler, you will be responsible for supporting a designated portfolio of clients and acting as a key point of contact for their day-to-day insurance requirements.
You will play an important role in developing and maintaining strong client relationships, ensuring queries are dealt with efficiently and providing a consistently high level of service.
Your responsibilities will include:
-Managing and supporting a designated portfolio of insurance clients.
-Acting as a key point of contact for client queries and day-to-day requirements.
-Building and maintaining strong, long-term client relationships.
-Providing a high level of customer service across telephone, email and face-to-face interactions.
-Supporting clients throughout their insurance journey and ensuring their needs are understood.
-Working closely with colleagues to ensure clients receive a seamless service.
-Identifying opportunities to develop relationships and support wider business objectives.
-Taking ownership of your workload and using your initiative to resolve issues effectively.
About You
Previous experience within the Insurance industry is essential, although we are open to individuals from a variety of insurance backgrounds.
We are particularly interested in people who are confident dealing with clients, enjoy building relationships and are looking for a long-term opportunity to develop their career.
You will ideally bring:
-Previous experience working within the Insurance industry.
-Strong communication and relationship-building skills.
-A customer-focused approach and a genuine desire to deliver excellent service.
-Confidence dealing with clients over the telephone and face to face.
-A proactive approach, with the ability to use your own initiative.
-A willingness to learn, develop and take on new challenges.
-The ability to work effectively as part of a collaborative team.
-Resilience and adaptability in a fast-paced environment.
-A professional approach with strong levels of honesty and integrity.
What's on Offer?
Alongside a competitive basic salary and generous bonus structure, you will receive a comprehensive benefits package including:
-26 days' annual leave plus bank holidays.
-Hybrid and flexible working options.
-Opportunities for career progression across the wider organisation.
-Support towards CII and ACII qualifications.
-Company pension scheme.
-24-hour support for physical and mental wellbeing.
-One paid volunteering day each year.
-Employee recognition and reward programmes.
-A supportive and collaborative working environment.
This is a great opportunity for an experienced Insurance professional who is looking to join an established organisation where there are genuine opportunities to develop, progress and build a long-term career.
If you are interested in finding out more, apply today and a member of the NJR Recruitment team will be in touch.
NJR:17028
Insurance Account Handler in Stoke-on-Trent employer: NJR Recruitment
Join a leading insurance business in Uttoxeter, where your leadership skills will thrive in a supportive and dynamic work environment. With a competitive salary, excellent bonus structure, and genuine opportunities for career progression, you'll be empowered to coach and develop your team while driving performance and delivering exceptional customer service. Our commitment to professional development ensures that you can grow alongside the company, making this an ideal place for ambitious individuals seeking meaningful and rewarding employment.
