At a Glance
- Tasks: Manage a diverse client portfolio and solve problems daily.
- Company: Join a reputable recruitment firm supporting a dynamic client in Burnley.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Fast-paced role with opportunities for growth and teamwork.
- Why this job: Make a real impact while building strong relationships with clients and insurers.
- Qualifications: Experience in insurance or customer service, with excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for an exciting opportunity to make a real impact? NJR Recruitment are thrilled to be supporting one of our longstanding clients in their search for an SME Account Handler in Burnley. In this exciting role, you will be the driving force behind managing a diverse client portfolio, supporting Account Executives, and solving problems every day!
Key Responsibilities of the SME Account Handler:
- Keep the client portfolio running smoothly day-to-day.
- Build and nurture strong relationships with clients and insurers.
- Be the go-to person for all client and provider queries, offering quick, effective solutions.
- Support Account Executives in the day-to-day servicing of clients as well as managing some of your own accounts.
- Take charge of administration tasks – such as invoicing, MTAs, renewals, and more.
- Prepare client reports and resolve discrepancies in provider documents.
- Keep accurate records and stay on top of internal systems.
Our Ideal SME Account Handler:
- Previous experience in Insurance (Broker or Insurer) or Customer Service/Sales.
- Exceptional communication and organisational skills.
- A proactive, detail-oriented approach and the ability to work under pressure with a positive approach to working in a fast-paced environment.
- A team player with strong negotiation skills.
SME Account Handler employer: NJR Recruitment
At NJR Recruitment, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As an SME Account Handler in Burnley, you will benefit from a collaborative culture that encourages professional growth and development, alongside competitive remuneration and benefits. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land SME Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an SME Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for account handler roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm shine through. They want to see how you'd fit into their team, so don’t be afraid to show your passion for client relationships and problem-solving.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that SME Account Handler position. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace SME Account Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SME Account Handler role. Highlight your previous experience in insurance or customer service, and don’t forget to showcase those exceptional communication and organisational skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've built strong client relationships or solved problems in the past – we love a good story!
Show Off Your Team Spirit:We’re all about teamwork here at StudySmarter, so make sure to highlight your ability to work well with others. Share experiences where you’ve collaborated with colleagues or supported account executives to get things done.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to take that next step with us!
How to prepare for a job interview at NJR Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the insurance industry, especially if you have experience as a broker or insurer. Familiarise yourself with common terms and practices, as well as the specific services offered by the company you're interviewing with.
✨Showcase Your Communication Skills
As an SME Account Handler, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. You might even want to prepare examples of how you've successfully resolved client queries in the past.
✨Be Proactive and Detail-Oriented
Highlight your proactive approach and attention to detail. Share specific instances where you took the initiative to solve problems or improve processes. This will show that you can handle the day-to-day tasks and administration effectively.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the role may face. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
