Operations & Technical Manager
Operations & Technical Manager

Operations & Technical Manager

Liverpool Full-Time 30000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and technical projects in a dynamic security company.
  • Company: Join a top electronic security firm based in Liverpool, specialising in CCTV and alarm systems.
  • Benefits: Enjoy a competitive salary, company car, pension, and flexible working options.
  • Why this job: Step into a strategic role with a respected company making a real impact in security.
  • Qualifications: Experience in security system installation, strong leadership skills, and IT literacy required.
  • Other info: This hybrid role involves both office and site work across the UK.

The predicted salary is between 30000 - 70000 £ per year.

Location: Based in Liverpool (with national travel)

Salary: Circa £50,000 + company car, pension, and benefits

Company Overview

Our client is a leading electronic security company based in Liverpool, with operations spanning the UK. They specialise in the design, installation, and maintenance of monitored CCTV systems, intruder alarms, and door access control systems. SSAIB-accredited, they pride themselves on delivering high-quality, dependable security solutions.

Role Overview

Our client is looking for a dynamic and experienced Operations & Technical Manager to oversee daily operations while also contributing to the technical leadership of the business. This is a hybrid role—approximately 60% office-based and 40% site-based—and would suit a candidate from a technical security background who is ready to take the next step in their career.

Key Responsibilities

  • Manage and support office and field-based staff, including engineers and administrative team
  • Coordinate installation projects—procurement, logistics, and scheduling
  • Oversee company-wide health and safety, including fleet management
  • Act as HR liaison in conjunction with a third-party provider (e.g., RBS Mentor)
  • Support the senior management team across installation and service departments

Technical Duties

  • Work alongside the MD and Sales Director to design bespoke security systems
  • Ensure compliance with SSAIB regulations and standards
  • Attend sites around 30% of the time for:
  • Pre-start project meetings
  • System commissioning and handovers
  • Site surveys to support sales and design
  • Liaise with external H&S consultants to maintain training records and accreditations
  • Candidate Profile

    • Proven experience in security system installation and maintenance
    • Strong leadership and organisational skills with a hands-on approach
    • Comfortable balancing office-based and field-based responsibilities
    • IT literate, with a working knowledge of IP networks and CCTV systems
    • Based in or willing to commute to Liverpool, with flexibility for UK-wide travel

    This is an exciting opportunity for an operations-focused security professional ready to step into a broader, more strategic role within a growing and respected business.

    Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15853

    Operations & Technical Manager employer: NJR Recruitment

    As a leading electronic security company based in Liverpool, we offer an exceptional work environment that fosters professional growth and innovation. Our commitment to employee development is reflected in our supportive culture, competitive salary, and comprehensive benefits package, including a company car and pension scheme. Join us to be part of a dynamic team dedicated to delivering high-quality security solutions across the UK, while enjoying the unique advantage of a hybrid role that balances office and site-based responsibilities.
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    Contact Detail:

    NJR Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operations & Technical Manager

    ✨Tip Number 1

    Familiarise yourself with the latest trends and technologies in electronic security systems. Being knowledgeable about advancements in CCTV, intruder alarms, and access control will not only boost your confidence but also impress the hiring team during discussions.

    ✨Tip Number 2

    Network with professionals in the security industry, especially those who have experience in operations management. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role.

    ✨Tip Number 3

    Prepare to discuss your leadership style and how you manage teams effectively. Think of specific examples where you've successfully led projects or improved operational efficiency, as this will demonstrate your capability to handle the responsibilities of the role.

    ✨Tip Number 4

    Research the company’s values and recent projects. Understanding their approach to security solutions and their commitment to quality will help you align your answers with what they are looking for, making you a more attractive candidate.

    We think you need these skills to ace Operations & Technical Manager

    Leadership Skills
    Project Management
    Technical Knowledge of Security Systems
    Health and Safety Compliance
    Operational Management
    Communication Skills
    Problem-Solving Skills
    IT Literacy
    Knowledge of IP Networks
    CCTV System Expertise
    Installation and Maintenance Experience
    Organisational Skills
    Flexibility for Travel
    Team Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in security system installation and maintenance. Emphasise your leadership skills and any previous roles that involved managing teams or projects.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to oversee operations and contribute to technical leadership.

    Highlight Relevant Skills: In your application, clearly outline your IT literacy, particularly with IP networks and CCTV systems. This is crucial for the Operations & Technical Manager position.

    Showcase Flexibility and Commitment: Since the role involves national travel, mention your willingness to commute and your flexibility in balancing office and site-based responsibilities. This will show your commitment to the role.

    How to prepare for a job interview at NJR Recruitment

    ✨Showcase Your Technical Knowledge

    As an Operations & Technical Manager, you'll need to demonstrate a solid understanding of security systems. Be prepared to discuss your experience with CCTV, intruder alarms, and access control systems, as well as any relevant technical projects you've managed.

    ✨Highlight Leadership Experience

    This role requires strong leadership skills. Share specific examples of how you've successfully managed teams, coordinated projects, or improved operational efficiency in previous positions. This will show that you're ready to take on the responsibilities of this role.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to balance office and field responsibilities, manage health and safety compliance, or liaise with external consultants, and be ready to explain your approach.

    ✨Demonstrate Your Commitment to Compliance

    Since the company is SSAIB-accredited, it's crucial to show your understanding of compliance standards. Be ready to discuss how you've ensured adherence to regulations in past roles and your approach to maintaining training records and accreditations.

    Operations & Technical Manager
    NJR Recruitment
    N
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