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- Tasks: Lead a team to ensure operational excellence and customer satisfaction.
- Company: Join a rapidly growing supplier of retail consumables in a brand-new facility.
- Benefits: Enjoy a competitive salary, top-notch benefits, and great career growth opportunities.
- Why this job: Be part of a dynamic team focused on efficiency and service improvement.
- Qualifications: Strong IT skills, leadership experience, and a knack for numbers are essential.
- Other info: Flexibility is key; adapt to changing demands in this fast-paced role.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager Burton Latimer £45,000 – £50,000 plus benefits Following a period of incredible growth my client, a supplier of consumables to the retail industry, now has an excellent opportunity for an Operational Service Support Manager to join their team at a new purpose-built site in Burton Latimer. Our client offers a generous salary, market leading benefits and excellent career progression opportunities. Role Purpose: To assist the Head of Operations in delivering operational & service excellence. To ensure that the company is operating efficiently & effectively whilst controlling costs in line with budgets & expectations. Collaborating with all departments to ensure we maximise customer profitability and service levels through KPI, cost management and lean processes. Duties include: * Line management of direct reports * Responsible for interaction with the wider business and ensuring operational service is delivered OTIF on a day to day basis. * Manages interactions and inputs from the commercial teams and feeds back into the wider operation. * Analysis of operational performance metrics in conjunction with the operational analyst to improve service performance * Co-ordination of a daily operations meeting * Manages performance stats, improvement board, and operational initiatives * To deputise for the Head of Operations Skills & Experience required: * Excellent IT skills, good verbal and written presentation skills, confidence in dealing with senior management and customers * Numerate, bright, enthusiastic, self-sufficient, self-starter, confident, analytical, inquisitive * Proven track record of managing operational teams * Strong financial & budgeting capability / compliance * High degree of flexibility – last minute changes to working hours, days or location as required to meet the expectations & commitments of the role. * Previous operational, commercial and customer management experience essential * Team management and leadership skills. * Change management skills. * People skills such as empathy, patience, and politeness. * Strong Communication skills. * Decision-making skills driven by customer insights. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15391
Operations Manager employer: NJR Recruitment Ltd
Contact Detail:
NJR Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to operations management. Understanding how these metrics impact customer profitability and service levels will help you demonstrate your analytical skills during the interview.
✨Tip Number 2
Showcase your experience in managing operational teams by preparing specific examples of how you've improved service performance or implemented lean processes in previous roles. This will highlight your leadership capabilities.
✨Tip Number 3
Brush up on your financial and budgeting skills, as these are crucial for the role. Be ready to discuss how you've managed budgets effectively in past positions and how you can apply that knowledge here.
✨Tip Number 4
Prepare to discuss your change management experience. Think of instances where you've successfully navigated last-minute changes or adapted to new operational challenges, as flexibility is a key requirement for this position.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in operational management, team leadership, and financial compliance. Use specific examples that demonstrate your ability to manage teams and improve service performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proven track record in managing operational teams and your strong communication skills, as these are crucial for the position.
Highlight Key Skills: In your application, emphasize your analytical abilities, decision-making skills, and flexibility. These traits are essential for the Operations Manager role, so make sure they stand out in your documents.
How to prepare for a job interview at NJR Recruitment Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be expected to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Demonstrate Analytical Thinking
Highlight your ability to analyze operational performance metrics. Be ready to discuss specific instances where your analytical skills led to improved service performance or cost management.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly, especially when discussing complex operational issues or presenting to senior management.
✨Prepare for Change Management Questions
Given the dynamic nature of operations, be prepared to discuss your experience with change management. Share examples of how you've successfully navigated changes in processes or team structures.
