An opportunity has arisen for an experienced Counter Fraud Motor Claims Handler to join a well-established insurance business, proactively managing and investigating a portfolio of motor claims suspected of fraudulent activity or exaggeration.
This is a fantastic opportunity for someone with strong motor fraud and credit hire experience who enjoys analysing complex information, identifying fraud indicators and taking a proactive approach to investigations. You'll work closely with investigators, solicitors and internal teams while playing an important role in protecting the business from fraudulent claims.
Responsibilities of the Counter Fraud Motor Claims Handler:
• Proactively screen and investigate a portfolio of motor claims suspected of fraud or exaggeration.
• Manage a varied caseload ranging from straightforward claims through to delegated authority claims of approximately £100k.
• Handle and investigate credit hire claims as part of the wider portfolio.
• Use industry tools including CUE, MIAFTR, IFIG and Mohawk to profile claimants and determine the appropriate investigative direction.
• Conduct internet and database research to build detailed claimant profiles and support investigations.
• Identify potential fraud indicators and make appropriate referrals for further investigation.
• Provide guidance and support to colleagues when dealing with suspected fraudulent claims.
• Deliver training to the wider Claims Team on fraud identification and referral processes.
• Build and maintain strong working relationships across the counter fraud industry.
• Liaise confidently with investigators and a panel of solicitors both internally and externally.
• Monitor claims activity to ensure the agreed fraud strategy is consistently followed.
• Contribute to regular training and continuous improvement across the Claims function.
What we are looking for:
• Proven experience handling Motor Fraud and Credit Hire claims from a Defendant perspective is essential.
• Strong analytical skills with the ability to assess complex information and identify potential fraud indicators.
• Excellent attention to detail and highly organised approach.
• Confident communication skills with the ability to liaise effectively with internal teams, investigators and solicitors.
• Experience using CUE, MIAFTR, IFIG and Mohawk would be highly advantageous.
• Strong understanding of counter fraud processes and investigative techniques.
• Ability to build and maintain effective industry relationships.
• Previous Claimant-side experience will also be considered.
• Personal Injury experience would be advantageous but is not essential.
• Proactive, inquisitive and commercially aware approach to claims investigation.
Benefits of the Counter Fraud Motor Claims Handler:
• Salary of £35,000 - £42,000.
• Opportunity to work within a specialist Counter Fraud Claims environment.
• Exposure to complex and high-value motor claims.
• Ongoing training and professional development opportunities.
• Opportunity to build strong relationships across the counter fraud industry.
• Collaborative and supportive Claims team.
• Long-term career development opportunities.
If you're an experienced Motor Claims professional with a background in Counter Fraud and Credit Hire, and you're looking for a role where you can use your analytical and investigative skills to make a real impact, apply now to find out more.
Ready to take the leap?
If you are a Counter Fraud Motor Claims Handler seeking a new opportunity, then do not miss out on this opportunity and apply today!
Counter Fraud Motor Claims Handler in Manchester employer: NJR Recruitment Careers
Join a well-established insurance broker in Stockport as a Commercial Account Handler, where your expertise will be valued in a collaborative and client-focused environment. With competitive salary packages, ongoing training, and hybrid working options, this role offers excellent opportunities for professional growth and development, making it an attractive place for those seeking meaningful employment in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Fraud Motor Claims Handler in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like NJR Recruitment Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like NJR Recruitment Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at NJR Recruitment Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at NJR Recruitment Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at NJR Recruitment Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at NJR Recruitment Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at NJR Recruitment Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding NJR Recruitment Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
