At a Glance
- Tasks: Process orders, manage deliveries, and ensure customer satisfaction in a dynamic office environment.
- Company: Join a small, dedicated team with a focus on collaboration and efficiency.
- Benefits: Enjoy a competitive salary, company pension, private medical insurance, and on-site parking.
- Other info: Perfect for students seeking part-time work with potential for growth.
- Why this job: Gain valuable experience while working flexible hours and developing essential skills.
- Qualifications: Strong communication, organisational skills, and attention to detail; training provided.
The predicted salary is between 16000 - 20000 € per year.
We are seeking a highly motivated and detail-oriented person to join our small and dedicated team. The ideal candidate will be responsible for accurately and efficiently processing orders, ensuring timely delivery and customer satisfaction. They will liaise with our warehouses in Rotterdam (NL) and Houston (TX USA) to ensure orders are despatched correctly and on time. They will also manage orders with our parent company NJC to ensure stock levels in Europe and America are maintained.
Responsibilities
- Accurately input and process customer orders and ensure all documentation is completed correctly.
- Maintain up to date records of orders and deliveries in our system.
- Professionally handle customer enquiries via phone and email.
- Liaise with warehouses to ensure timely despatch of orders.
- Communicate effectively with customers and internal teams, including our Japanese colleagues, to resolve any issues related to orders, stock or delivery schedules.
- Manage order amendments or cancellations promptly and accurately.
- Undertake any additional duties as needed to support the smooth running of the office.
Skills
- Excellent communication skills, both verbal and written.
- Accuracy and attention to detail.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Reliable and proactive with a problem solving mindset.
- Proficiency with Microsoft Office (Excel, Word, Outlook etc).
- Experience is not essential as full training will be given.
Working Hours
Monday to Friday 9.30am to 2.30pm (30 minute lunch break) (22.5 hours)
Salary
£16,000.00 to £20,000.00 per annum
Benefits
- Company pension
- On-site parking
- Private medical insurance
Office Assistant (Part-time) in Mount Pleasant employer: NJC Europe Limited
Join our small, dedicated team as an Office Assistant and enjoy a supportive work culture that values accuracy and customer satisfaction. With flexible part-time hours and comprehensive training provided, this role offers a unique opportunity for personal growth while working closely with international colleagues. Our Rotterdam location provides convenient on-site parking and benefits such as a company pension and private medical insurance, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Office Assistant (Part-time) in Mount Pleasant
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, being clear and confident in your responses is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or solved problems in the past. This will demonstrate your ability to juggle responsibilities effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about us and what we value as a team.
We think you need these skills to ace Office Assistant (Part-time) in Mount Pleasant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Office Assistant role. We want to see how your attention to detail and organisational skills shine through!
Craft a Catchy Cover Letter:Your cover letter is your chance to show us your personality! Keep it professional but let your enthusiasm for the role come through. Mention why you’re excited about joining our team.
Show Off Your Communication Skills:Since you'll be handling customer enquiries, make sure your written application reflects your excellent communication skills. Clear and concise writing will impress us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at NJC Europe Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Office Assistant position. Familiarise yourself with order processing, customer communication, and liaising with warehouses. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this job requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Whether it's handling customer enquiries or keeping records up to date, having specific instances ready will demonstrate your capability to juggle responsibilities effectively.
✨Practice Your Communication Skills
As you'll be communicating with customers and internal teams, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you would handle customer queries or resolve issues. This will help you feel more at ease during the actual interview.
✨Be Proactive and Problem-Solving
During the interview, highlight your proactive approach and problem-solving mindset. Think of scenarios where you've identified issues and taken the initiative to resolve them. This will align perfectly with what the company is looking for in a candidate who can manage order amendments and ensure smooth operations.
