At a Glance
- Tasks: Coordinate repairs and maintenance works for a busy social housing team.
- Company: Join a well-established Social Housing contractor in Birmingham.
- Benefits: Part-time hours, flexible working pattern, and supportive team environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Experience as a Planner in Social Housing and strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
Join a well-established Social Housing contractor in a fast-paced and rewarding part-time Repairs Planner role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This position offers the opportunity to support a busy repairs team in Birmingham, helping to deliver high-quality maintenance services across a Social Housing portfolio.
This is a part-time, office-based Planner role (14–15 hours per week) offered on an initial 3–6 month temporary contract, providing consistent and stable work within a supportive team environment.
You’ll be responsible for:
- Scheduling and coordinating repairs
- Managing inbox queries
- Ensuring operatives are deployed effectively
This is a great opportunity for an experienced Repairs Planner who enjoys working in a dynamic environment and takes pride in delivering excellent customer service to residents.
We’d love to hear from anyone with experience as a Planner, Repairs Scheduler, Maintenance Coordinator, Works Planner, or Repairs Administrator, specifically within Social Housing or a similar repairs environment.
As a Repairs Planner, you will be:
- Scheduling responsive and planned maintenance works for operatives
- Managing inbox queries and prioritising repair requests
- Raising and allocating repair jobs on internal systems
- Coordinating diaries and managing repair appointments efficiently
- Communicating with residents to confirm appointments and provide updates
- Liaising with contractors, operatives, and internal teams to ensure works are completed on time
- Updating housing management systems with accurate job and appointment details
- Ensuring repairs are scheduled in line with service level agreements and priorities
I’d love to speak to any Repairs Planner who has:
- Current or recent experience working as a Planner within Social Housing (essential)
- Strong organisational and coordination skills
- Excellent communication skills when dealing with residents and contractors
- Experience using housing or repairs management systems
- The ability to work effectively in a fast‑paced environment and manage multiple tasks
Key requirements for this Repairs Planner role:
- Must have current or previous experience working as a Planner within Social Housing
- Experience scheduling repairs or maintenance works
- Strong customer service skills when dealing with residents
- Good IT skills and ability to update internal systems
- Ability to work effectively within a team environment
- Able to work in an office-based, part-time role in Birmingham
The role is offering the following benefits:
- Part‑time Repairs Planner role (14–15 hours per week)
- Flexible working pattern: 5 hours on Wednesday, Thursday, and Friday, or 7 hours on Thursday and Friday
- 3–6 month temporary contract
- Opportunity to work with a well-established Social Housing contractor
- Supportive and collaborative team environment
- Valuable experience within a busy repairs and maintenance setting
Repairs Planner in York employer: Niyaa People
At Niyaa People, we pride ourselves on being an excellent employer, offering a supportive work culture that values professional development and employee well-being. Located in Hemel Hempstead, our team enjoys competitive salaries, generous annual leave, and the chance to enhance their skills through ongoing training and career advancement opportunities, making it a rewarding place to build a meaningful career in asbestos surveying.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Planner in York
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Niyaa People, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Niyaa People. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Niyaa People's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Repairs Planner in York
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Niyaa People. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Niyaa People.
How to prepare for a job interview at Niyaa People
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Niyaa People.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Repairs Planner at Niyaa People.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Niyaa People that you're ready to hit the ground running in the Repairs Planner role.
