At a Glance
- Tasks: Lead and improve supported housing services, ensuring quality and positive outcomes for residents.
- Company: Purpose-led organisation focused on homelessness and community support.
- Benefits: Opportunity to influence change and develop new housing provisions.
- Other info: Join a growing team with a commitment to social impact and community engagement.
- Why this job: Make a real difference in the lives of those experiencing homelessness.
- Qualifications: Experience in supported housing and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
We are recruiting on behalf of a growing, purpose-led organisation operating within the supported housing and homelessness sector. They work in partnership with established community organisations to provide accommodation and support to people experiencing homelessness and multiple disadvantage.
This is an exciting opportunity for an experienced Head of Supported Housing to take a lead role in the operational performance, quality and growth of a developing Housing & Support function.
The Role: Reporting to senior leadership, you will provide strategic and operational leadership across a large supported housing portfolio, ensuring services are financially sustainable, compliant, high quality and focused on positive outcomes for residents. A key priority will be leading the mobilisation and expansion of a new Supported Exempt Rent service, using trauma-informed and psychologically informed approaches to help strengthen the organisation's homelessness prevention pathway. You will also play a significant role in developing commissioner relationships, improving service performance and embedding a strong culture of safeguarding, resident involvement and continuous improvement.
Key Responsibilities of a Head of Supported Housing:
- Lead the day-to-day operational performance and continuous improvement of Supported Housing services.
- Oversee service budgets, income and expenditure, including Housing and Council Tax Benefit.
- Lead the mobilisation and growth of new Supported Exempt Rent services.
- Ensure robust safeguarding, risk management, complaints and resident feedback processes are embedded.
- Oversee support planning, risk management and contractual performance.
- Build strong relationships with local authorities, commissioners, delivery partners and community organisations.
- Lead and develop remote teams, creating a high-performing and collaborative culture.
- Champion trauma-informed, strengths-based and psychologically informed approaches.
- Develop opportunities for residents to access employment, education, community and recreational activities.
- Support the development of social impact measurement and reporting.
- Work closely with senior leaders to deliver strategic growth plans and identify new opportunities.
- Ensure services meet relevant housing, safeguarding, health & safety and regulatory requirements.
- Act as a subject matter expert on supported housing, homelessness and multiple disadvantage.
You will ideally have:
- Significant management experience within supported housing, homelessness or a related social care environment.
- Strong knowledge of housing legislation, regulation and good practice.
- Experience managing complex services, budgets and geographically dispersed teams.
- Good understanding of Housing Benefit, Council Tax Benefit and supported housing models.
- Strong safeguarding, risk and performance management knowledge.
- Experience working with local authorities, commissioners and external partners.
- A track record of improving service quality and outcomes.
- Experience of trauma-informed and/or strengths-based approaches.
- Excellent communication, leadership and relationship-building skills.
- The ability to manage challenging situations and make sound decisions in a fast-paced environment.
- A genuine commitment to improving outcomes for people experiencing homelessness and multiple disadvantage.
- Flexibility and willingness to travel regularly across the UK, particularly during periods of service mobilisation.
Why Join? This is an opportunity to join an organisation going through an exciting period of growth, where you will have genuine influence over the development of services and the organisation's wider homelessness strategy. You will have the opportunity to lead significant change, develop new supported housing provision and make a tangible difference to the lives of residents.
Head of Supported Housing in Watford employer: Niyaa People
Join a supportive and dynamic team as a Gas Engineer, where your skills will be valued in making a real difference in the community. With a focus on work-life balance, you can enjoy consistent Monday to Friday hours, competitive mileage payments, and opportunities for professional growth while working on meaningful projects across Wolverhampton and Staffordshire. Our inclusive work culture fosters collaboration and innovation, ensuring that you thrive in your role and contribute to the well-being of social housing residents.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Supported Housing in Watford
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Niyaa People.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Niyaa People.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Niyaa People.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Niyaa People. Apply directly through us to stand out!
We think you need these skills to ace Head of Supported Housing in Watford
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Niyaa People. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Supported Housing, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Niyaa People
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Niyaa People. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
