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- Tasks: Lead maintenance operations, manage teams, and ensure timely repairs.
- Company: Join a dynamic housing association in the West Midlands focused on community impact.
- Benefits: Enjoy a generous pension scheme with up to 10% match and other perks.
- Why this job: Make a difference in housing while developing your management skills in a supportive environment.
- Qualifications: Must have qualifications in building-related subjects or relevant trades experience.
- Other info: Opportunity to work closely with clients and exceed their expectations.
The predicted salary is between 36000 - 60000 £ per year.
I am looking for a Voids and Planned Works Manager to join a housing association in the West Midlands. The Voids and Planned Works Manager will be responsible for the delivery of the maintenance operations business plan and be responsible for voids and planned repairs. This post offers a generous pension scheme with a match of up to 10%.Voids and Planned Works Manager duties: Manage the day-to-day activity of Trade Supervisors, Trade Engineers and sub-contractors, ensuring that all business objectives are met within overall time, cost and budget constraints. Ensure a strong proactive level of field management both directly and through the team of Supervisors. Liaise closely with support functions within Maintenance Operations to ensure the timely, cost-efficient delivery of customer focussed services. Maintain and build strong internal and external client relationships, working to exceed customer expectations whilst fully meeting contractual requirements and targets. Operate within an assigned budget and deliver agreed financial and operational targets. When required, to support the management and delivery of voids, programmed, and project works. Understand, monitor, and consistently deliver against customer, commercial and internal operational KPI’s. What is required for the role: Qualified in a building related subject to HNC, City & Guilds, NVQ or relevant trades background Knowledge…
Voids and Planned Works Manager employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids and Planned Works Manager
✨Tip Number 1
Familiarize yourself with the specific maintenance operations and business plans of housing associations in the West Midlands. Understanding the local context and challenges will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in voids and planned works. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects effectively. Highlight specific examples where you've successfully met budget constraints and exceeded customer expectations in previous roles.
✨Tip Number 4
Research the key performance indicators (KPIs) relevant to the role. Be ready to explain how you have monitored and delivered against KPIs in past positions, showcasing your ability to drive operational success.
We think you need these skills to ace Voids and Planned Works Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Voids and Planned Works Manager position. Highlight key responsibilities and required qualifications that align with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in managing maintenance operations, working with trade supervisors, and delivering customer-focused services. Use specific examples that demonstrate your ability to meet financial and operational targets.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the perfect fit for this role. Mention your qualifications in building-related subjects and your experience in managing teams and projects effectively.
Highlight Key Achievements: In both your CV and cover letter, emphasize any past achievements related to voids and planned repairs, such as successful project completions or improvements in customer satisfaction metrics.
How to prepare for a job interview at Niyaa People
✨Showcase Your Management Skills
As a Voids and Planned Works Manager, you'll be overseeing Trade Supervisors and Engineers. Be prepared to discuss your previous management experiences, focusing on how you successfully led teams to meet objectives within time and budget constraints.
✨Demonstrate Your Knowledge of KPIs
Understanding and delivering against customer, commercial, and operational KPIs is crucial for this role. Be ready to provide examples of how you've monitored and achieved KPIs in past positions, and how you plan to apply that knowledge here.
✨Emphasize Client Relationship Building
Building strong internal and external client relationships is key. Prepare to share specific instances where you've exceeded customer expectations and how you maintain those relationships while meeting contractual requirements.
✨Discuss Budget Management Experience
Since the role involves operating within an assigned budget, be sure to highlight your experience with budget management. Discuss how you've successfully delivered financial and operational targets in previous roles.
