Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee Council Tax and Business Rates billing, recovery, and enforcement processes.
- Company: Join a dynamic team in Leicestershire focused on maximizing income and efficient service delivery.
- Benefits: Enjoy hybrid working options and competitive pay of £18-£22 per hour.
- Why this job: This role offers a chance to make a real impact while working in a supportive environment.
- Qualifications: Experience in revenues management and strong customer service skills are essential.
- Other info: Full-time hours with opportunities for professional growth and project involvement.
Senior Revenues Officer Location: Leicestershire Contract/Salary : £18-£22 per hour (via umbrella) Hours: Full-time, standard office hours with hybrid working options available About the Role We are seeking a Senior Revenues Officer to join our Revenues team in Leicestershire. As a Senior Revenues Officer, you will play a vital role in overseeing Council Tax (CT) and Business Rates (NDR) billing, recovery, and enforcement processes. While this position does not involve direct staff management, you will be expected to provide expert guidance and support to the wider team, ensuring the efficient operation of services and the maximisation of income. This is an excellent opportunity for an experienced professional who is looking to use their skills in a senior capacity within a dynamic team. Key Responsibilities Deliver expert support in Council Tax and Business Rates billing, recovery, and enforcement as a Senior Revenues Officer. Manage the visits process to maximise income and identify growth opportunities. Effectively handle and resolve complaints, ensuring a high level of customer service. Oversee and manage the annual billing process to ensure timely and accurate delivery. Complete statutory returns, ensuring accuracy and compliance. Support project management efforts related to Revenues services, including system updates and process improveme…
Senior Revenues Officer employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenues Officer
✨Tip Number 1
Familiarize yourself with the latest regulations and best practices in Council Tax and Business Rates. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the Revenues field, especially those who have experience in similar roles. Engaging with others can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed billing processes or resolved customer complaints in the past. Real-life scenarios can showcase your expertise and problem-solving skills.
✨Tip Number 4
Research StudySmarter and our values to align your responses during the interview. Showing that you understand our mission and how you can contribute will make a positive impression.
We think you need these skills to ace Senior Revenues Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Council Tax and Business Rates billing, recovery, and enforcement. Use specific examples that demonstrate your expertise and how you've contributed to maximizing income in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Senior Revenues Officer position. Discuss your understanding of the role's responsibilities and how your background aligns with the requirements. Be sure to mention any experience you have in providing guidance and support to teams.
Highlight Customer Service Skills: Since the role involves handling complaints and ensuring high levels of customer service, include examples in your application that showcase your ability to resolve issues effectively and maintain positive relationships with stakeholders.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Senior Revenues Officer role.
How to prepare for a job interview at Niyaa People
✨Show Your Expertise in Revenues
Be prepared to discuss your experience with Council Tax and Business Rates. Highlight specific examples where you've successfully managed billing, recovery, or enforcement processes, as this will demonstrate your capability for the role.
✨Demonstrate Problem-Solving Skills
Since handling complaints is a key responsibility, think of instances where you've effectively resolved issues. Share your approach to ensuring customer satisfaction while maintaining compliance with regulations.
✨Highlight Your Team Support Experience
Even though this role doesn't involve direct management, it's important to show how you've supported teams in the past. Discuss how you've provided guidance or training to colleagues to enhance team performance.
✨Prepare for Project Management Questions
Expect questions about your experience with project management, especially related to revenues services. Be ready to talk about any system updates or process improvements you've been involved in, showcasing your ability to drive efficiency.
