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- Tasks: Lead a team to deliver top-notch property services and resolve tenant-landlord issues.
- Company: A well-established Housing Association making a difference in social housing.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on high-quality service delivery.
- Why this job: Make a real impact in social housing while leading a dedicated team.
- Qualifications: Experience in property management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience.
We are looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale.
Key Responsibilities- Lead, coach, and develop a high-performing property and resident services team.
- Oversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works.
- Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met.
- Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutions.
- Carry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained.
- Ensure full compliance with social housing legislation, tenancy regulations, and housing standards.
Property Management Team Leader in Romford employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Team Leader in Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector. Attend local housing events or join online forums where you can meet industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and managing complex situations. Share specific examples of how you've made a positive impact in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to tenant services and maintenance. This will help you tailor your responses and show that you're genuinely interested in making a difference in their organisation.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're proactive and serious about joining our team in delivering outstanding service to tenants and landlords.
We think you need these skills to ace Property Management Team Leader in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Property Management Team Leader role. Highlight your leadership experience and any relevant social housing expertise to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property management and how your background makes you the perfect candidate for leading our team.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s improving tenant satisfaction or streamlining maintenance processes, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing legislation and property management best practices. Familiarise yourself with the specific challenges faced in the sector, especially those related to tenant-landlord disputes and maintenance issues.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about times when you've successfully coached team members or resolved conflicts, as these will demonstrate your ability to manage a high-performing property services team.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, such as handling a tenant complaint or managing contractor performance. Practise your responses to these scenarios, focusing on how you would ensure compliance and maintain service standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the organisation's approach to tenant experience or how they measure success in property management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.