At a Glance
- Tasks: Process Housing Benefits and Council Tax claims while ensuring excellent customer service.
- Company: Join a supportive local authority team with a focus on flexibility.
- Benefits: Earn £30 per hour, enjoy remote work, and potential contract extension.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a difference in your community while working from anywhere.
- Qualifications: Experience in Benefits processing and strong knowledge of Civica systems.
The predicted salary is between 60000 - 60000 £ per year.
A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
- Benefits of the Revenues and Benefits Officer role:
- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
- Responsibilities of the Revenues and Benefits Officer:
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
- Experience required for the Revenues and Benefits Officer:
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit
Revenues and Benefits Officer (General) employer: Niyaa People
Join a dynamic local authority team as a Revenues and Benefits Officer, where you will enjoy the benefits of fully remote working, a competitive hourly rate, and a supportive environment that fosters professional growth. With opportunities for contract extension and immediate start, this role is perfect for those looking to make a meaningful impact while enjoying flexibility in their work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues and Benefits Officer (General)
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the hunt for a Revenues and Benefits Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to Housing Benefits and Civica systems. We recommend setting up mock interviews with friends or using online resources to get comfortable with the format.
✨Tip Number 3
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with HBMS, ATLAS, and Full Case Reviews. Make sure they know you’re the go-to person for all things benefits processing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our supportive team.
We think you need these skills to ace Revenues and Benefits Officer (General)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Housing Benefits processing and your familiarity with Civica systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues and Benefits Officer role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your knowledge of Housing Benefits processing and Civica systems. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling HBMS and ATLAS notifications. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your experience in benefits processing. Think about specific cases where you managed Full Case Reviews or dealt with Universal Credit notifications. Being able to share these stories will demonstrate your expertise and how you can contribute to the team.
✨Customer Service Matters
Since delivering excellent customer service is key in this role, be ready to discuss how you've handled challenging situations in the past. Share instances where you went above and beyond for clients or resolved issues effectively. This will illustrate your commitment to providing top-notch service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the local authority's approach to benefits processing. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
