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- Tasks: Manage operatives' schedules and ensure timely completion of repairs.
- Company: Join a dynamic team focused on delivering top-notch customer service.
- Benefits: Enjoy a fast-paced work environment with opportunities for growth.
- Why this job: Be part of a team that values communication and customer satisfaction.
- Qualifications: Experience in repairs admin or scheduling is a must.
- Other info: Ideal for those who thrive in a busy, supportive atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Repairs Planner to join a housing association in the area of Coventry. Repairs Planner Coventry Mon – Fri/ 37hrs 3 Month Contract £19 – £22 per hour As a Repairs Planner, your duties will include but are not limited to: Management of operatives diaries, ensuring all work is carried out in line with SLA’s Providing a high level of customer service dealing with complaints and enquiries, maintaining communication through to job completion Data input and general admin duties Processing sales invoices for contractors and suppliers accurately Producing electronic reports for post inspections To be successful as a Repairs Planner, you will have experience in: A similar role: repairs admin, resource controller, scheduler or compliance admin Delivering a high level of customer service in a fast paced environment Data entry and general administrative duties The benefits as a Repairs Planner will be: The opportunity to be part of a well established housing association Opening to interim vacancies Agile work balance If you are interested in the role, and know you’d be a perfect fit, apply with your up to date CV. Alternatively you can contact or call on 07488 866 707. We look forward to hearing from you. AMRT1_UKT…
Repairs Planner employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner
✨Tip Number 1
Familiarize yourself with common scheduling software and tools used in repairs planning. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any experience you have in managing diaries or schedules, especially in a fast-paced environment. Be ready to share specific examples of how you effectively handled multiple tasks and maintained high customer service standards.
✨Tip Number 3
Prepare to discuss how you handle complaints and inquiries. Think of a few scenarios where you successfully resolved issues, as this will showcase your customer service skills and ability to communicate effectively.
✨Tip Number 4
Brush up on your data entry skills and be prepared to talk about your attention to detail. You might be asked about how you ensure accuracy in processing invoices and generating reports, so having examples ready will help.
We think you need these skills to ace Repairs Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs administration, resource control, or scheduling. Emphasize any roles where you delivered high levels of customer service in fast-paced environments.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the Repairs Planner role. Mention specific examples of how you've managed diaries, handled customer complaints, and processed invoices accurately.
Highlight Data Entry Skills: Since data input is a key part of the job, be sure to mention your proficiency with data entry and any relevant software tools you have used in previous roles.
Showcase Communication Skills: Demonstrate your ability to maintain communication throughout job completion. Provide examples of how you've effectively communicated with customers and team members in past positions.
How to prepare for a job interview at Niyaa People
✨Show Your Organizational Skills
As a Repairs Planner, you'll need to manage operatives' diaries effectively. Be prepared to discuss your experience with scheduling and how you prioritize tasks in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Highlight your ability to handle complaints and inquiries. Share specific examples of how you've maintained communication with customers throughout a process to ensure their satisfaction.
✨Be Ready for Data-Related Questions
Since data input and general admin duties are key parts of the role, be ready to talk about your experience with data entry. Mention any tools or software you are familiar with that can help streamline these processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as a sudden change in schedule or a customer complaint. Think through your past experiences and how they relate to the responsibilities of a Repairs Planner.
