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- Tasks: Manage rent accounts and support effective income collection for a community-focused housing organisation.
- Company: Join a supportive and well-established income team in South Wales.
- Benefits: Flexi-time, hybrid working, and potential for contract extension.
- Other info: Great opportunity for both new and experienced candidates.
- Why this job: Make an immediate impact while gaining valuable experience in housing.
- Qualifications: Experience in rent collection and strong administrative skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re partnering with a community-focused housing organisation in South Wales to recruit a Rent Officer. This is an excellent opportunity to join a supportive and well-established income team, playing a key role in maintaining rent collection performance and delivering a consistent, high-quality service to residents.
This is a short-term interim role offering immediate impact. You’ll support the day-to-day management of rent accounts, ensuring income processes run smoothly and arrears are effectively monitored.
The organisation is open to candidates from Rent Assistant through to Rent Officer level, making this a great opportunity whether you’re building on existing experience or stepping into a more autonomous role.
Key responsibilities of a Rent Officer:- Monitor rent accounts and support effective income collection
- Manage arrears-related administration and follow established processes
- Prepare and issue standard letters and notices in line with procedures
- Maintain accurate records and update housing management systems
- Respond to resident enquiries via phone and email during core hours
- Work closely with your manager to ensure key priorities are delivered
- 35 hours per week with flexi-time
- Predominantly office-based in Merthyr Tydfil
- Up to 1 day per week working from home
- Experience in rent/income collection within housing or a similar environment
- Confident managing rent accounts and following arrears processes
- Strong administrative skills with high attention to detail
- Comfortable working in an office-based, customer-focused role
- Able to start quickly and contribute from day one
- Court experience is not essential, but beneficial for more senior candidates
- Initial 2-month contract, with potential for extension
- Supportive team environment with clear processes in place
- Opportunity to gain valuable experience within a respected housing provider
Rent Officer - Hybrid, 2-Month Interim Role employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Officer - Hybrid, 2-Month Interim Role
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join relevant groups online. You never know who might have the inside scoop on opportunities, especially for roles like Rent Officer.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of rent collection processes and arrears management. We recommend practising common interview questions related to these topics so you can showcase your skills confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the Rent Officer role.
✨Tip Number 4
Apply through our website for the best chance at landing that Rent Officer position. We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours!
We think you need these skills to ace Rent Officer - Hybrid, 2-Month Interim Role
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in rent collection and administration. We want to see how your skills align with the key responsibilities of the Rent Officer role.
Showcase Your Attention to Detail: Since this role requires strong administrative skills, be sure to mention any relevant experiences where you’ve demonstrated high attention to detail. We love candidates who can keep accurate records and manage processes effectively!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process quickly. We’re excited to hear from you!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your knowledge of rent collection processes and housing management systems. Familiarise yourself with the key responsibilities of a Rent Officer, as this will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Experience
Whether you're coming from a Rent Assistant role or stepping into something more autonomous, be prepared to discuss your relevant experience. Highlight specific examples where you've successfully managed rent accounts or dealt with arrears, as this will demonstrate your capability for the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle resident enquiries or manage administrative tasks. Practising your responses can help you articulate your thoughts clearly during the interview, making a great impression.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in rent collection, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.