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- Tasks: Lead housing services, support tenants, and manage property matters.
- Company: Established organisation with a focus on high-quality housing services.
- Benefits: Competitive salary, permanent contract, and opportunities for service improvement.
- Why this job: Make a real difference in people's lives by supporting tenants and enhancing housing services.
- Qualifications: 5+ years in housing management, strong knowledge of legislation, and excellent communication skills.
- Other info: Dynamic role with travel across sites and team leadership responsibilities.
The predicted salary is between 39000 - 52000 £ per year.
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement.
Key responsibilities
- Lead the delivery of high-quality, customer-focused housing services
- Manage complex tenancy, estate, rent arrears and anti-social behaviour cases
- Support tenants to establish, sustain and maintain their homes
- Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently
- Ensure compliance with regulatory standards and property legislation
- Undertake estate inspections and monitor health and safety checks across the housing stock
- Liaise with local authorities, contractors, external agencies and legal representatives
- Organise tenancy meetings and oversee policies and procedures relating to housing
- Investigate nuisance and anti-social behaviour, maintaining accurate records
Qualifications and Experience
- A minimum of 5 years' experience in a housing management or similar operational role
- Strong knowledge of housing legislation, tenancy enforcement and welfare benefits
- CIH Level 4 Certificate for the Housing Profession (or equivalent)
- Experience supporting tenants with financial and benefit-related matters
- Excellent communication skills and the ability to handle complex cases effectively
- A full UK driving licence and access to a vehicle for work
- Flexibility to work occasional evenings, weekends and night audits
Benefits and Contract
- Permanent contract, 37 hours per week
- Salary: £45,000-£50,000 per annum
- Senior housing role with operational responsibility and team oversight
- Opportunities to influence service delivery and improvement
This role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential.
Housing Manager in Reigate employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Reigate
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the hunt for a Housing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy legislation and compliance standards. We recommend practising common interview questions related to housing management so you can showcase your expertise confidently.
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values and career goals. Check out our website for roles that excite you, and tailor your approach to each company’s mission and culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Manager in Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Manager role. Highlight your experience in housing management, tenancy support, and compliance. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or handled complex cases. This will help us see the impact you've made in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it concise but engaging – we want to feel your enthusiasm!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Niyaa People
✨Know Your Legislation
Brush up on your knowledge of housing legislation and tenancy enforcement. Be prepared to discuss specific laws and how they apply to the role, as this will show your confidence and expertise in the field.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in managing complex tenancy cases and supporting tenants. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Leadership Skills
As a Housing Manager, you'll be leading a team. Be ready to talk about your management style and how you've successfully led teams in the past. Share specific instances where you drove improvements in service delivery.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewer about their housing portfolio and operational challenges. This shows your genuine interest in the role and helps you assess if the organisation is the right fit for you.
