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- Tasks: Lead a team to deliver top-notch service to tenants and landlords in property management.
- Company: Join a well-established Housing Association making a difference in the community.
- Benefits: Permanent role with opportunities for professional growth and development.
- Other info: Dynamic work environment with a focus on tenant satisfaction and community engagement.
- Why this job: Make a real impact in social housing while leading a passionate team.
- Qualifications: Experience in property management and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join a well-established Housing Association as an experienced Property Services Manager in Ilford, leading a team delivering excellent service to tenants and landlords. This is a permanent role, perfect for someone with strong property management and social housing experience.
We are looking for a Property Services Manager who can lead a customer service and property team, ensuring high standards across a growing residential portfolio. The role is ideal for a professional who is experienced in social housing, property management, and tenancy services, and confident handling maintenance, repairs, and tenant-landlord disputes.
As a Property Services Manager, you will:
- Lead, mentor, and develop a team of property and resident services staff
- Oversee maintenance operations, allocate jobs to contractors, and ensure timely completion of works
- Act as primary escalation point for tenant-landlord disputes, mediating fair and professional resolutions
- Conduct or oversee property inspections, damage assessments, and ensure compliance with social housing regulations
- Maintain strong relationships with tenants, landlords, local authorities, and contractors
- Monitor team performance and service quality, identifying areas for improvement
Essential requirements for this role: Proven property and...
Property Services Manager employer: Niyaa People
Contact Detail:
Niyaa People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and social housing sectors. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience in leading teams and handling tenant-landlord disputes. Share specific examples of how you've improved service quality or resolved conflicts in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to housing associations and express your interest in working with them. Sometimes, they might have openings that aren’t advertised yet!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Property Services Manager. Plus, you’ll be the first to know about new opportunities tailored to your skills and experience.
We think you need these skills to ace Property Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management and social housing. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Property Services Manager role. Share specific examples of how you've led teams and resolved disputes in the past.
Showcase Your Leadership Skills: As a Property Services Manager, leadership is key. In your application, highlight your experience mentoring and developing teams. We love to see how you’ve inspired others to achieve high standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Make sure you brush up on your property management and social housing knowledge. Familiarise yourself with the latest regulations and best practices in the industry, as well as any specific challenges faced by the Housing Association. This will show that you're not just a candidate, but someone who genuinely understands the field.
✨Showcase Your Leadership Skills
As a Property Services Manager, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've mentored or developed staff in the past, and how you handle team dynamics. Highlighting your ability to inspire and motivate others will set you apart.
✨Prepare for Conflict Resolution Scenarios
Since you'll be acting as the primary escalation point for tenant-landlord disputes, think of specific examples where you've successfully mediated conflicts. Be ready to discuss your approach to resolving issues fairly and professionally, as this is crucial for the role.
✨Build Relationships
Emphasise your experience in maintaining strong relationships with tenants, landlords, and contractors. Prepare to talk about how you've fostered collaboration and communication in previous roles. This will demonstrate your commitment to excellent service and community engagement.