At a Glance
- Tasks: Support residents in temporary accommodation during repairs and urgent property issues.
- Company: Leading housing provider focused on customer support and community care.
- Benefits: Competitive £20 per hour, immediate start, and potential contract extension.
- Other info: Office-based role with full training and great work-life balance.
- Why this job: Make a real difference in residents' lives during challenging times.
- Qualifications: Experience in housing, strong communication skills, and empathy.
The predicted salary is between 20 - 20 £ per hour.
Job Description
A leading housing provider is looking for a Decants Officer / Decants Assistant to join their team and support residents who need temporary accommodation due to major repairs or urgent property issues.
This is a customer-focused role where youll be the key point of contact for residents, helping coordinate temporary moves, arranging accommodation, and ensuring residents are supported and kept informed throughout the process.
The
Role: Support residents through the decant process.
Arrange temporary/emergency accommodation.
Liaise with repairs teams and accommodation providers.
Provide updates and respond to resident enquiries.
Maintain accurate records and process documentation.
Manage sensitive conversations with empathy and professionalism.
- Were
- Looking
For: Experience in social housing, housing management, resident services, repairs or customer service.
Strong telephone and communication skills.
Confidence handling challenging conversations.
Excellent organisation and attention to detail.
Ability to learn systems quickly and work in a fast-paced environment.
Benefits of this
- Decant
- Officer
Role: Competitive £20 per hour pay rate.
Immediate start available.
Opportunity to gain valuable experience within a leading housing provider.
Work in a role that directly supports residents during important and challenging times.
Office-based position inleicestershire Monday to Friday working hours, offering a great work-life balance.
Full training provided on systems and processes.
Potential for contract extension.
If this Decant Officer role sounds like your next step, apply now or contact Olivia at TPBN1_UKTJ
Performance Officer (Contract, Temporary) employer: Niyaa People
At Niyaa People, we pride ourselves on being an excellent employer, offering a supportive work culture that values professional development and employee well-being. Located in Hemel Hempstead, our team enjoys competitive salaries, generous annual leave, and the chance to enhance their skills through ongoing training and career advancement opportunities, making it a rewarding place to build a meaningful career in asbestos surveying.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Officer (Contract, Temporary)
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Niyaa People!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Niyaa People that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Performance Officer (Contract, Temporary)
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Niyaa People. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Niyaa People.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Niyaa People!
How to prepare for a job interview at Niyaa People
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Niyaa People resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Performance Officer (Contract, Temporary) position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
