At a Glance
- Tasks: Manage tenant enquiries and provide top-notch customer service.
- Company: Join Niyaa People, a dynamic team in Pembroke.
- Benefits: Enjoy hybrid working, immediate start, and valuable experience.
- Other info: Temporary role until 31st September with flexible working days.
- Why this job: Make a difference in housing services while developing your skills.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
Niyaa People is seeking an experienced Customer Service Advisor in Pembroke, UK to join their busy customer contact team on a temporary basis until 31st September. The successful candidate will manage tenant enquiries relating to housing services.
Key qualifications include:
- Prior customer service experience
- Strong communication skills
- Problem-solving skills
The role offers a hybrid working model, typically 2–3 days office-based, with an immediate start available.
Customer Service Advisor - Hybrid & Temp Role in Pembroke employer: Niyaa People
Niyaa People is an excellent employer that values its employees by offering a supportive work culture and flexible hybrid working arrangements, allowing for a balanced work-life experience. With a focus on professional development, employees are encouraged to grow their skills in a dynamic environment while contributing to meaningful housing services in Pembroke. The temporary role provides an immediate opportunity to make a positive impact within the community, making it a rewarding choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Hybrid & Temp Role in Pembroke
✨Tip Number 1
Make sure to research Niyaa People and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you'd handle tricky tenant enquiries and be ready to showcase your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your communication skills! Be prepared to give examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land this Customer Service Advisor role, so don’t hesitate to take that step.
We think you need these skills to ace Customer Service Advisor - Hybrid & Temp Role in Pembroke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can manage tenant enquiries effectively, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. We love seeing enthusiasm and a genuine interest in helping tenants with their housing services.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since strong communication skills are key for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Niyaa People
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of customer service principles and housing services. Familiarise yourself with common tenant enquiries and think about how you would handle them. This will show that you're proactive and ready to tackle the role head-on.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare a few examples from your past experience where you successfully resolved customer issues. This will help demonstrate your problem-solving skills in action.
✨Embrace the Hybrid Model
With the role being hybrid, be prepared to discuss how you manage your time and productivity when working remotely. Share any strategies you have for staying organised and connected with your team, as this will highlight your adaptability and commitment to the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
