At a Glance
- Tasks: Manage lettings for vacant properties and ensure a smooth customer journey.
- Company: Local authority seeking a dedicated Lettings Officer.
- Benefits: Gain valuable experience in social housing and enhance your career.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a difference in the community by helping people find homes.
- Qualifications: Experience in lettings or social housing roles is essential.
The predicted salary is between 30000 - 40000 Β£ per year.
We are currently working with a local authority who are seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service.
Key Responsibilities of a Lettings Officer:
- Manage the end-to-end lettings process for vacant properties.
- Advertise properties and allocate homes in line with housing policies and nomination agreements.
- Conduct applicant assessments and verify eligibility for housing.
- Liaise with local authorities, applicants, and internal teams to progress lettings.
- Arrange and conduct property viewings where required.
- Make offers of accommodation and complete tenancy sign-ups.
- Ensure void properties are re-let within target timescales.
- Maintain accurate records and update housing management systems.
- Monitor performance against lettings and void turnaround targets.
- Provide excellent customer service throughout the lettings process.
- Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.
Essential Requirements:
- Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role.
Lettings Officer in Nottingham employer: Niyaa People
Join a dedicated local authority that values its employees and fosters a supportive work culture, making it an excellent employer for those passionate about social housing. With a focus on professional development, you will have opportunities to enhance your skills while contributing to the community by ensuring efficient lettings and allocations. Enjoy a collaborative environment where teamwork is encouraged, and your efforts directly impact the lives of residents in need of housing.